The Fifteen Steps Challenge – Quality from a patient’s perspective: A guide for commissioners

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This document, aimed at commissioners, is part of a suite of toolkits for The Fifteen Steps Challenge, which focuses on seeing care through a patient or carer’s eyes, and exploring their first impressions.

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The 15 Steps Challenge - Quality from a patient’s perspective: A guide for commissioners

The 15 Steps Challenge - Quality from a patient’s perspective: A guide for commissioners

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