Using improvement tools learned on the General Practice Improvement Leaders’ programme

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A doctor attended the General Practice Improvement Leaders’ programme (GPIL) and as a result improved their practices repeat prescribing system.

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Summary

Dr Farzana Hussain is a GP in Newham and quality improvement lead for her federation. She has always had a passion for improving patient care but, like many GPs, finds the process of change difficult. Engaging the rest of the team and making changes that stick are particular challenges.

Region: London.