Olivia Butterworth

Olivia leads the Patient and Public Voice team at NHS England. Olivia’s responsibilities include promoting citizen participation and engagement in all aspects of NHS England business.

Major work areas include building a citizen voice ‘assembly’, the strategic relationship with the voluntary sector, the partnership with Healthwatch England, participation in specialised commissioning and facilitating NHS England’s wider engagement approaches.

Board offers more power to your elbow – Olivia Butterworth

We are taking an exciting step forward in our journey towards people-powered health. At its meeting last Friday, the Board of NHS England approved a new patient and public participation policy and statement of arrangements.  It also committed to further action to seek out, listen and respond to people’s views on the NHS. As the […]

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NHS Citizen progress so far – Olivia Butterworth

NHS Citizen is all about involving the public in NHS England decision making, and it is great to see so many citizens’ actively taking part and raising issues through the Gather forum. Since Gather opened in early July, we’ve seen over 2,000 people sign up with 182 discussion threads on a variety of topical healthcare […]

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Gather all people to help improve the NHS – Olivia Butterworth

NHS England’s Head of Public Voice introduces the next stage of NHS Citizen: There have been a few delays – as described in Tim Kelsey’s blog post here – but we are really pleased to announce the start of the next stage of NHS Citizen. NHS England has supported the development of NHS Citizen to establish […]

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Paving the way for citizens to have their say – Olivia Butterworth

NHS England’s Head of Public Voice, Olivia Butterworth, introduces the design of NHS Citizen, which you can see on a new design microsite.   Since July 2013 we have been exploring how NHS England can and should make a step change in how citizens can be actively involved in the decision making of NHS England. That work […]

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From talk to action: what happens after the NHS Citizen Assembly meeting? – Olivia Butterworth, NHS England’s Head of Public Voice, Patients and Information.

WHILE voters in Scotland were deciding on their independence, the NHS Citizen team were running the first full test of a very different form of democratic participation; the NHS Citizen Assembly Meeting. This test of the Assembly was the result of 18 months of work with citizens and partners around England to design NHS Citizen. […]

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It’s open house for citizen participation – Olivia Butterworth

Olivia Butterworth, NHS England’s Head of Public Voice, throws open the doors to the Patients and Information Directorate with an open invitation In June we are hosting the latest in our series of Open House events for the Patients and Information Directorate and we would like YOU to join us. We last did this in […]

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NHSCitizen: reflections and learning from Expo 14 – Olivia Butterworth

These are just a few of my personal reflections from two days at the Health and Care Innovation Expo 2014 – apologies if I go on a bit it’s because the richness and depth of the experience was so powerful for me. In previous years the suited and booted ‘cognoscenti’ have gathered and convened to […]

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NHS England takeover day 2013 – Olivia Butterworth

Olivia Butterworth reflects on how we can put young people at the heart of decision making in the NHS: Led by the Office of the Children’s Commissioner, Takeover Day gives young people the chance to work with adults for the day and be involved in experiencing and learning in ways that connect them with the world […]

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A personal reflection for World Mental Health Day 2013 – Olivia Butterworth

The theme for this year’s World Mental Health Day is ‘Mental Health and Older Adults’. There is also a lot of work developing about ‘Parity of Esteem’ – valuing mental health equally with physical health. I want to share a personal reflection that highlights, for me, just how important it is for us to think […]

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NHS England’s 1st Annual General Meeting: the public’s voice – Olivia Butterworth

On a grey September afternoon 250 (ish) people came together from all over the country – people who use NHS services, people who provide services, Carers, volunteers, Drs, Nurses, young people, policy people, people who commission services, people from Healthwatch, voluntary organisations and NHS England – bringing colour, vibrancy and energy to five really important […]

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