Dental referral guidance and forms

Dental Electronic Referral Service (Rego) – South West Region

South West DERS is a project working with South West ICBs to replace existing disparate patient referral systems with one digital service, covering the South West region. This will include NHS and private care referral originators.

For Queries System related, please contact REGO direct on rego.support@necsws.com 

General enquiries to the Regional Dental Office – england.swdentalreferrals@nhs.net 

Additional information and training guides can be found on the South West Dental Futures page DERS – Dental Electronic Referral Service – South West Dental Network – Futures

In order to keep you informed of go-live dates across the south west, each area is as follows:

  • Cornwall and the Isles of Scilly. This area went partially live on 31 March 26. Rego to be fully live across the Cornwall and Isles of Scilly area on 13 July 26
  • Somerset – live from 1 June 26
  • Bath and North East Somerset, Swindon and Wiltshire – due to go live on 1 July 26
  • Bristol, North Somerset and South Gloucestershire – due to go live 31 July 26
  • Devon – due to go live from 1 September 26
  • Gloucestershire – due to go live from 1 October 26
  • Dorset – switch over to the South West system in January 27

Dental referral guidance and forms

A range of downloadable referral forms and related guidance documents are available below for practices, covering areas of dental specialty and location specific requirements.

Only use secure NHSmail

All referrals and any communication containing patient identifiable information must be made using a secure NHSmail account only. All dental practices must have at least one NHSmail address – if you need to set up a new account please visit the NHSmail website for details and join via the NHSmail portal tool for dentistry.

Oral cancer 2 week wait referral forms – South West

Maxillofacial referral forms

Oral surgery and oral medicine guidance

Oral surgery referral forms

Orthodontics

Paediatric dentistry

Restorative dentistry

Special care dentistry – adults and children

 

 Guidance

Special care dentistry referral criteria

Service provider Area Referral criteria Referral route
University Hospitals Bristol and Weston BNSSG & BaNES BNSSG Guidelines for referral primarycaredentalreferrals@uhbw.nhs.uk
Bristol Dental Hospital BNSSG & BaNES Bristol Dental Hospital Special Care Dentistry referral Criteria

Bristol Dental Hospital referral form

Patient Access Team, Bristol Dental Hospital, Chapter House Lower Maudlin Street, Bristol, BS1 2LY
Smile Together Cornwall Smile Together Special Care Dentistry referral criteria ciosicb.rmsdentalreferrals@nhs.net
Plymouth Community Dental Services Devon – Plymouth Plymouth CDS Special Care Dentistry referral criteria livewell.referralsplymouthcommunitydentistry@nhs.net
Torbay and South Devon CDS Devon – Torbay and South Devon Torbay and South Devon CDS Special Care Dentistry referral criteria sdc-dental.t-sd@nhs.net
Devon Salaried Dental Service Devon Devon Salaried Service Special Care Dentistry referral criteria rduh.sds-referral@nhs.net
Gloucestershire Community Dental Service Gloucestershire Community dental service via GHC website
Somerset NHS Foundation Trust Somerset Special Care Dentistry – Somerset CDS Referral Criteria Oct 25 Dentists – scwcsu.dentalwest1@nhs.net

Health and social care referrals using the above form to be sent to: CDS-SPA@somersetft.nhs.uk

Great Western Hospitals Community Dental Service Swindon/Wiltshire Community dental service gwh.dentaladmin.teamoffice@nhs.net
Somerset NHS Foundation Trust Dorset Special Care Dentistry – Dorset CDS Referral Criteria Oct 25 Dentists – Vantage Rego (ref.management)

Health and social care referrals using the above form to be sent to: CDS-SPA@somersetft.nhs.uk