Urgent & Emergency Care
Our South Central Operations and Delivery team have created this space to share best practice and showcase innovative approaches to service transformation and sustainability. Information shared is for A&E Delivery Board partners, including;
- Local Authorities
- Acute trusts
- Community trusts
- Primary Care
- Ambulance/NHS 111 services
- Mental Health providers
- CCGs
If you have questions about any of these approaches or are keen to find out more about early adopters across the country, please contact the South Central Operations and Delivery team at England.southcentraloperations@nhs.net
Useful documents
NHS England South Central Emergency Preparedness, Resilience and Response (EPRR) and the Primary Care teams across NHS England South Central, have been working on a joint project to assist practices with their business continuity plans. This project has resulted in the below business continuity plan template which has been supported by the LMCs across NHS England South Central as ‘an exemplar of good practice’ to support the Primary Care services.
The ‘off the shelf’ scenario based discussion exercises below, can support any ‘lunch and learn’ style sessions for practices in applying their business continuity planning.
Useful websites
- The Institute of Healthcare Management: The Academy of Fabulous Stuff
- Quick guides: Transforming urgent and emergency care services in England
- NHS Improvement: Rapid improvement guides for urgent and emergency care