South East community pharmacy information

Please note that this webpage is aimed at community pharmacists and their teams. All public and patient enquiries, complaints and Freedom of Information Act requests should be directed to or telephone: 0300 311 22 33.

Contact us

Please email us at our generic address: Please note that this email address is checked daily Monday to Friday so is usually the best way to contact us.

Alternatively you can write to us at:

Community Pharmacy Team
NHS England – South (South East)
18-22 Massetts Road
Surrey, RH6 7DE

Tel: 0113 825 4708

Useful contact details

Please see the ‘useful contact’ document for various local contacts; such as

Change in opening hours

If you wish to permanently change your opening hours, please complete and return the relevant form by email to or by post to the address at the top of the page.

Public and Bank holidays

If you wish to change your opening hours on a public or bank holiday, please complete and return the appropriate form to

South East community Pharmacy Newsletter

Medicine Use Reviews (MURs)

In most instances pharmacy contractors will provide MURs at their premises. There may however be exceptional circumstances where this is not possible, e.g. patient is housebound, in which case the contractor may apply for permission to conduct an MUR at alternative premises, at the patient’s home or by telephone. Please find attached the various forms that need completing and returning for prior approval in such circumstances:

Root Cause Analysis

Form and guidance to work through following an incident, consider learning outcomes and any necessary action points.

Further details and opening times of pharmacies are available on NHS Choices.