This page is no longer being updated; the latest NHS 111 data are available via the NHS 111 Minimum Data Set landing page.
This page will continue to hold the superseded NHS 111 data releases.
The 111 number provides an easy to remember route into the NHS for all those who are unclear about which service is best placed to meet their needs.
The latest data for August 2014 comprises all 45 NHS 111 service sites. July 2014 data for Suffolk have been revised considerably, but the effects upon percentages at the national level are all smaller than 0.1 percentage point. a) Of calls answered by NHS 111 in England in August 2014, 96.3% were answered within 60 […]
The latest data for July 2014 comprises all 45 NHS 111 service sites. a) Of calls answered by NHS 111, 94.1% were answered within 60 seconds in July 2014, a decrease from the previous month’s performance of 94.5%. This means that the target of 95% was not met for the fifth consecutive month. b) In […]
The latest data for June 2014 comprises all 45 NHS 111 service sites. a) In June, there were 983,785 calls offered to the NHS 111 service. Scaled up, this would represent 12 million calls per year and 33 thousand per day across England to the NHS 111 service. May 2014 had 1,112,633, or 36 thousand […]
The latest data for May 2014 comprises all 45 NHS 111 service sites, along with additional survey data and minor revisions. a. In May, there were 1,112,633 calls offered to the NHS 111 service. Scaled up, this would represent 13.1 million calls per year and 36 thousand per day across England to the NHS 111 […]
The latest data for April 2014 comprises all 45 NHS 111 service sites. a. In April, there were 1,080,893 calls offered to the NHS 111 service, with 1,025,302 (95%) calls were from people directly dialling 111, and 55,591 calls came through other numbers. Scaled up, this would represent 13.2 million calls per year and 36 […]
The latest data for March 2014 comprise data from all 46 sites. a. In March 2014, there were 1,052,210 calls offered to the NHS 111 service, with 995,418 (94.6%) from people directly dialling 111 and 56,792 calls came through other numbers. Scaled up, this would represent 12 million calls per year and 34 thousand per […]
Call statistics to the NHS 111 service up to and including February 2014 from the 46 sites providing this service and able to provide data at this time. a. In February, there were 891,226 calls to the NHS 111 service, with 94.5% of these calls from people directly dialling 111. Scaled up, this would represent 10.2 million […]
Call statistics to the NHS 111 service up to and including January 2014 from the 43 sites providing this service and able to provide data at this time. a. In January, there were 899,027 calls to the NHS 111 service, with 94.3% of these calls from people directly dialling 111. Scaled up, this would represent 10.5 million […]
Call statistics to the NHS 111 service up to and including December 2013 from the forty three sites providing this service and able to provide data at this time. a. In December, there were 1,022,759 calls to the NHS 111 service, with 94.4% of these calls from people directly dialling 111. Scaled up, this would represent 11.9 million […]
Call statistics to the NHS 111 service up to and including November 2013 from the 41 sites providing this service and able to provide data at this time. a. In November, there were 793,326 calls to the NHS 111 service, with 94.6% of these calls from people directly dialling 111. Scaled up, this would represent 9.9 […]