Bereavement and trauma support line for our Filipino colleagues
There is a team of fully qualified and trained professionals, all of whom are Tagalog speakers, ready to help you at our NHS Bereavement & Trauma Line for Filipino Staff. This assistance is available from anywhere in the country and is provided by Hospice UK.
Tagalog speaking specialist counsellors and support workers are available if colleagues:
- have experienced a bereavement
- wellbeing has been affected by witnessing traumatic deaths as part of your work
- need to discuss any other anxiety or emotional issues you may be experiencing as a result of the coronavirus pandemic
All calls will be treated in the strictest of confidence and this will be explained to you when you call. This service is available seven days a week, between 8:00am and 8:00pm. You do not need a referral.
Counselling support from ACC
A free service developed and funded by the Association of Christian Counsellors, who are offering up to 10 online or telephone counselling sessions to:
- People working within the NHS who are directly impacted by COVID-19
- People working in residential care homes who have been impacted by caring for those with COVID-19
- Anyone who has been bereaved during this time
The confidential service is open to people of all beliefs and none, and you can ask to be matched on ethnicity.
Wellbeing support service
We’ve partnered with Project 5 to make free 1-2-1, confidential support sessions available for our NHS people. Project 5 is led by Clinicians and coaches and can link you to professionals with the skills to assist at a time of crisis.
Virtual staff common rooms
In partnership with NHS Practitioner Health, we have been busy developing virtual staff common rooms for colleagues across the NHS and the ambulance sector.
The common rooms are safe and supportive spaces for colleagues to stay mentally well. By joining, you will have time to:
- share frustrations and experiences
- find ways to cope with how COVID-19 is affecting your life at home and at work
Hosted by an experienced and approved practitioner, the confidential session lasts one hour and will have a maximum of 10 NHS participants.
There are a variety of offers available:
- All NHS staff and final year students
- Our culturally diverse colleagues from Black, Asian and Minority Ethnic (BAME) communities – staff and final year students
- All ambulance staff and students working ‘mess rooms’
- All ambulance staff and students redeployed/shielding/isolating ‘mess rooms’
- Our healthcare science people
- Our clinical research people
- Home workers
REACT Mental Health® conversation training
Empowering you to support the mental health and wellbeing of our NHS people
People with management, supervisory and supportive roles can have a significantly positive (or negative) impact on the mental wellbeing of the people in their teams and communities. Our aim is to equip NHS managers, supervisors and those with caring responsibilities for NHS people to confidently hold supportive and compassionate mental health and wellbeing conversations, during and beyond COVID-19.
The first cohort of REACT conversations was very well received, and as such a second cohort is due to launch in February/March 2021. This cohort will be offered as a train the trainer model, in which organisations will nominate colleagues to complete the programme and share their training to embed the model across their organisation. Applications for this model have now closed. If your organisation wishes to submit a application for consideration, please email firstname.lastname@example.org
Financial wellbeing support
We recognise that this is a difficult time for our NHS people and we know that financial concerns have consistently been in the top five reasons our people call the free support helpline run by the Samaritans.
So, we’ve partnered with the Money Advice Service to bring you financial wellbeing support to help you manage your finances at home.
NHS people can also join one of our online financial wellbeing events.
Place2Be has launched a free programme of support and arts and craft resources for keyworker parents and carers, including all NHS colleagues, to support the mental health and wellbeing of their children.
CARE: Support for those in Social Care
The Department of Health & Social Care has developed additional, specific support available to those in Social Care, including unique access to:
- Support lines
- Mental health apps
- Bespoke online platform
Substance misuse and gambling support
Recognising the increasing pressures on NHS staff, we have put together a range of information on substance misuse and gambling support available through a number of organisations.
Substance abuse or misuse can severely affect a person’s physical and mental health, and can impair their ability to function. It can equally cause harm to others around them. There are a range of services and helplines that can provide support for those who may need somebody to talk to.
Problem gambling can have a devastating impact on individuals and families in all areas of life, including relationships, physical and psychological health and wellbeing, work and self-esteem. There is help available, not only for gamblers but also for their friends and family.
Finding calm amongst the chaos
Here you can find a short video collection designed to provide you with simple tools and techniques to reduce stress wherever you are and effectively using what little time you may have to attend to it.
Finding calm among life’s chaos can feel impossible some days. When our bodies are in a constant mode of “go, go, go”, it can feel difficult to slow our busy minds and look after our mental health. It is possible to find some balance, right here and now, by using some quick and simple techniques.