Support offers

NHS Support line for our Filipino colleagues

There is a team of fully qualified and trained professionals, all of whom are Tagalog speakers, ready to help you at our NHS Support Line for Filipino Staff.

This support line is here for when you’ve had a tough time, are feeling worried or overwhelmed, or maybe you have a lot on your mind and need to talk it through. This assistance is available from anywhere in the country and is provided by Hospice UK.

Tagalog speaking specialist counsellors and support workers are available if you would like to discuss:

  • any anxiety or emotional issues you may be experiencing
  • a bereavement
  • if your wellbeing has been affected by witnessing trauma as part of your work

All calls will be treated in the strictest of confidence and this will be explained to you when you call. This service is available seven days a week, between 8:00am and 8:00pm. You do not need a referral.

To book a consultation, call: 0300 303 1115

Counselling support from ACC

A free service developed and funded by the Association of Christian Counsellors, who are offering up to 8 online or telephone counselling sessions from qualified counsellors at flexible appointment times by video or telephone, for:

  • NHS clinical and non-clinical staff working with Covid-19 patients in a hospital setting
  • Ancillary staff working in Covid-19 areas in hospital settings including cleaners, porters and mortuary workers
  • Paramedics and anyone working within the ambulance services caring for patients with Covid-19

The confidential service is open to people of all beliefs and none, and you can ask to be matched on ethnicity.

Find out more

Wellbeing support service

We’ve partnered with Project 5 to make free 1-2-1, confidential support sessions available for our NHS people. Project 5 is led by Clinicians and coaches and can link you to professionals with the skills to assist at a time of crisis.


Find support at Project 5

REACT Mental Health® conversation training

Empowering you to support the mental health and wellbeing of our NHS people

People with management, supervisory and supportive roles can have a significantly positive (or negative) impact on the mental wellbeing of the people in their teams and communities. Our aim is to equip NHS managers, supervisors and those with caring responsibilities for NHS people to confidently hold supportive and compassionate mental health and wellbeing conversations, during and beyond COVID-19.

The first cohort of REACT conversations was very well received, and as such a second cohort is due to launch in February/March 2021.  This cohort will be offered as a train the trainer model, in which organisations will nominate colleagues to complete the programme and share their training to embed the model across their organisation.  Applications for this model have now closed.  If your organisation wishes to submit a application for consideration, please email

Find out more

Financial wellbeing support

We recognise that this is a difficult time for our NHS people and we know that financial concerns have consistently been in the top five reasons our people call the free support helpline run by the Samaritans.

So, we’ve partnered with the Money Advice Service to bring you financial wellbeing support to help you manage your finances at home.

NHS people can also join one of our online financial wellbeing events.


Find financial wellbeing support


Place2Be has launched a free programme of support and arts and craft resources for keyworker parents and carers, including all NHS colleagues, to support the mental health and wellbeing of their children.


Find out more about Place2Be

CARE: Support for those in Social Care

The Department of Health & Social Care has developed additional, specific support available to those in Social Care, including unique access to:

  • Support lines
  • Mental health apps
  • Bespoke online platform


Find out more about CARE

Substance misuse and gambling support

Recognising the increasing pressures on NHS staff, we have put together a range of information on substance misuse and gambling support available through a number of organisations.

Substance misuse

Substance abuse or misuse can severely affect a person’s physical and mental health, and can impair their ability to function. It can equally cause harm to others around them. There are a range of services and helplines that can provide support for those who may need somebody to talk to.


Problem gambling can have a devastating impact on individuals and families in all areas of life, including relationships, physical and psychological health and wellbeing, work and self-esteem. There is help available, not only for gamblers but also for their friends and family.


Find out more

Finding calm amongst the chaos

Here you can find a short video collection designed to provide you with simple tools and techniques to reduce stress wherever you are and effectively using what little time you may have to attend to it.

Finding calm among life’s chaos can feel impossible some days. When our bodies are in a constant mode of “go, go, go”, it can feel difficult to slow our busy minds and look after our mental health. It is possible to find some balance, right here and now, by using some quick and simple techniques.


Find out more