Quality, service improvement and redesign (QSIR) tools

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This is a comprehensive collection of proven quality, service improvement and redesign tools, theories and techniques that can be applied to a wide variety of situations. You can search the collection alphabetically for a specific tool or browse groups of tools using one of four categories.

  • Tools by stage of project – our tools, theories and techniques for implementing a service improvement project, ordered by the stage of project you are at, eg start out, handing over and sustaining etc.
  • Tools by type of task – our tools, theories and techniques associated with addressing specific tasks, eg mapping the process, thinking creatively etc.
  • Tools by approach – our tools, theories and techniques linked to a specific approach, eg Lean, Six Sigma, analytical tools etc.
  • Tools by patient pathway – our tools, theories and techniques that relate to the stages of the patient pathway.
  • Full list of tools

Full list of tools

An A-Z list of all the tools, techniques and theories contained within our online library.