Best Practice Resource/Practical Toolkit – for the appointment of lay members to Clinical Commissioning Groups

This offer is part of a supportive suite of resources available to CCGs.

This toolkit has been drawn up based on best practice developed by the Appointments Commission. It also includes text reproduced from the guidance on appointments on which the Council for Healthcare Regulatory Excellence consulted over the summer of 2012. A final version of the guidance is available at We are very grateful to CHRE for permission to publish this.

This resource covers all the steps CCGs may wish to consider in the appointment process for lay members. It includes practical checklists and points to consider from drawing up the role description through shortlisting, interview and appointment, as well as suggested templates for shortlisting, interview records and letters.  Click on the links below to get straight to whichever section you are interested in.

While there are material differences between lay members and non-GP clinical members in terms of roles, the underpinning principles and good practice in this toolkit are, in the main, generic and could be used as a basis for the non-GP clinical member appointments process.

The Royal College of Nursing is happy to discuss support they can offer to local CCG appointments panels for the registered nurse role (see contact details for each RCN regional office).

If you have any queries on the appointment process for your lay members please email

Planning the process

Candidate and Panel Management


Information Pack, Application Form and Monitoring Information

Candidate Selection