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[]
["Ambulance Friends and Family Test (FFT) data - October 2018",null,null,null,null,null,null," Show data for:"]

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[]
[]
[]
[]
[null,"FFT",null,"Number of organisations submitting","Total responses to date","Responses",null,"Score (% recommend)",null,"Score (% not recommend)"]
[null,null,null,"2018-10-01","2018-10-01","2018-10-01","2018-09-26","2018-10-01","2018-09-26","2018-10-01","2018-09-26"]
[null,"Ambulance Total",null,14,155428,2741,2513,0.92411528639182783,0.92479108635097496,3.5023713973002552E-2,3.9395145244727418E-2]
[null,"Patient Transport Services","Total",11,144945,2488,2233,0.92323151125401925,0.92252575011195703,3.3360128617363344E-2,3.896103896103896E-2]
[null,null,"NHS",10,97109,2083,1815,0.92702832453192507,0.9305785123966942,3.216514642342775E-2,3.5261707988980713E-2]
[null,null,"IS",1,47836,405,418,0.90370370370370368,0.88755980861244022,3.9506172839506172E-2,5.5023923444976079E-2]
[null,"See and Treat","Total",9,10483,253,280,0.93280632411067199,0.94285714285714284,5.1383399209486168E-2,4.2857142857142858E-2]
[null,null,"NHS",9,10483,253,280,0.93280632411067199,0.94285714285714284,5.1383399209486168E-2,4.2857142857142858E-2]
[null,null,"IS",0,0,0,0,"NA","NA","NA","NA"]

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[null,null,null,null,null,null,"  "]
[]
[]
["Region (LO) Code","Region (Local Office) Name","Total Responses","Total Eligible","Percentage Recommended","Percentage Not  Recommended","Breakdown of Responses"]
[null,null,null,null,null,null,"Extremely Likely","Likely","Neither","Unlikely","Extremely Unlikely","Don't Know"]
[null,"England (including Independent Sector Providers)",2488,566619,0.92323151125401925,3.3360128617363344E-2,1273,1024,91,45,38,17]
[null,"England (excluding Independent Sector Providers)",2083,527796,0.92702832453192507,3.216514642342775E-2,1030,901,70,35,32,15]
[null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,C13:C40),\"-\")","v":2488},{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":566619},{"$f":"IFERROR((G12+H12)/SUM(G12:L12),\"-\")","v":0.9237903225806452},{"$f":"IFERROR((J12+K12)/SUM(G12:L12),\"-\")","v":3.3064516129032259E-2},{"$f":"IFERROR(SUBTOTAL(9,G13:G40),\"-\")","v":1267},1024,90,45,37,17]
["Q71","NHS England London",1142,52036,0.94045534150612964,2.1891418563922942E-2,324,750,38,12,13,5]
["Q72","NHS England Yorkshire & Humber",6,83380,0.83333333333333337,0,"*","*","*","*","*","*"]
["Q74","NHS England Cumbria & North East",44,51652,0.95454545454545459,0,35,7,2,0,0,0]
["Q77","NHS England West Midlands",244,80323,0.83606557377049184,7.7868852459016397E-2,148,56,16,14,5,5]
["Q79","NHS England East",167,47078,0.89221556886227549,5.3892215568862277E-2,112,37,7,4,5,2]
["Q83","NHS England Greater Manchester",478,131614,0.95397489539748959,2.7196652719665274E-2,405,51,6,5,8,3]
["Q87","NHS England South East (Hampshire, Isle Of Wight & Thames Valley)",2,81713,"*","*","*","*","*","*","*","*"]
["IS1","Independent Sector Providers",405,38823,0.90370370370370368,3.9506172839506172E-2,243,123,21,10,6,2]

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[]
[]
[]
[]
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["Region (LO) Code","Region (Local Office) Name","Total Responses","Total Eligible","Percentage Recommended","Percentage Not  Recommended","Breakdown of Responses"]
[null,null,null,null,null,null,"Extremely Likely","Likely","Neither","Unlikely","Extremely Unlikely","Don't Know"]
[null,"England (including Independent Sector Providers)",253,187340,0.93280632411067199,5.1383399209486168E-2,219,17,3,3,10,1]
[null,"England (excluding Independent Sector Providers)",253,187340,0.93280632411067199,5.1383399209486168E-2,219,17,3,3,10,1]
[null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,C13:C40),\"-\")","v":253},{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":187340},{"$f":"IFERROR((G12+H12)/SUM(G12:L12),\"-\")","v":0.93522267206477738},{"$f":"IFERROR((J12+K12)/SUM(G12:L12),\"-\")","v":4.8582995951417005E-2},{"$f":"IFERROR(SUBTOTAL(9,G13:G40),\"-\")","v":214},17,3,2,10,1]
["Q71","NHS England London",2,25776,"*","*","*","*","*","*","*","*"]
["Q72","NHS England Yorkshire & Humber",1,15192,"*","*","*","*","*","*","*","*"]
["Q74","NHS England Cumbria & North East",140,9034,0.98571428571428577,7.1428571428571426E-3,126,12,1,0,1,0]
["Q77","NHS England West Midlands",3,31239,"*","*","*","*","*","*","*","*"]
["Q79","NHS England East",33,22120,0.96969696969696972,0,31,1,1,0,0,0]
["Q83","NHS England Greater Manchester",39,23828,0.74358974358974361,0.20512820512820512,26,3,1,1,7,1]
["Q85","NHS England South West (South West South)",13,25455,0.92307692307692313,7.6923076923076927E-2,11,1,0,1,0,0]
["Q87","NHS England South East (Hampshire, Isle Of Wight & Thames Valley)",12,15362,0.83333333333333337,0.16666666666666666,10,0,0,0,2,0]
["Q88","NHS England South East (Kent, Surrey & Sussex)",10,19334,1,0,10,0,0,0,0,0]

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[null,null,null,null,null,null,null,"Extremely Likely","Likely","Neither","Unlikely","Extremely Unlikely","Don't Know"]
[null,null,"England (including Independent Sector Providers)",2488,566619,0.92323151125401925,3.3360128617363344E-2,1273,1024,91,45,38,17]
[null,null,"England (excluding Independent Sector Providers)",2083,527796,0.92702832453192507,3.216514642342775E-2,1030,901,70,35,32,15]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":2488},{"$f":"IFERROR(SUBTOTAL(9,E13:E40),\"-\")","v":566619},{"$f":"IFERROR((H12+I12)/SUM(H12:M12),\"-\")","v":0.9237903225806452},{"$f":"IFERROR((K12+L12)/SUM(H12:M12),\"-\")","v":3.3064516129032259E-2},{"$f":"IFERROR(SUBTOTAL(9,H13:H40),\"-\")","v":1267},1024,90,45,37,17]
["Q71","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",756,24014,0.95105820105820105,1.0582010582010581E-2,184,535,27,5,3,2]
["Q71","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",386,28021,0.9196891191709845,4.4041450777202069E-2,140,215,11,7,10,3]
["Q71","RRU","LONDON AMBULANCE SERVICE NHS TRUST",0,1,"NA","NA",0,0,0,0,0,0]
["Q72","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",6,83380,0.83333333333333337,0,"*","*","*","*","*","*"]
["Q74","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",44,51652,0.95454545454545459,0,35,7,2,0,0,0]
["Q77","RYA","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST",244,80323,0.83606557377049184,7.7868852459016397E-2,148,56,16,14,5,5]
["Q79","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",167,47078,0.89221556886227549,5.3892215568862277E-2,112,37,7,4,5,2]
["Q83","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",478,131614,0.95397489539748959,2.7196652719665274E-2,405,51,6,5,8,3]
["Q87","R1F","ISLE OF WIGHT NHS TRUST",1,826,"*","*","*","*","*","*","*","*"]
["Q87","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",1,80887,"*","*","*","*","*","*","*","*"]
["IS1","8J301","ARRIVA TRANSPORT SOLUTIONS LIMITED",405,38823,0.90370370370370368,3.9506172839506172E-2,243,123,21,10,6,2]

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[]
[]
[]
[]
[]
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["Region (LO) Code","Org Code","Organisation Name","Total Responses","Total Eligible","Percentage Recommended","Percentage Not  Recommended","Breakdown of Responses"]
[null,null,null,null,null,null,null,"Extremely Likely","Likely","Neither","Unlikely","Extremely Unlikely","Don't Know"]
[null,null,"England (including Independent Sector Providers)",253,187340,0.93280632411067199,5.1383399209486168E-2,219,17,3,3,10,1]
[null,null,"England (excluding Independent Sector Providers)",253,187340,0.93280632411067199,5.1383399209486168E-2,219,17,3,3,10,1]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":253},{"$f":"IFERROR(SUBTOTAL(9,E13:E40),\"-\")","v":187340},{"$f":"IFERROR((H12+I12)/SUM(H12:M12),\"-\")","v":0.93522267206477738},{"$f":"IFERROR((K12+L12)/SUM(H12:M12),\"-\")","v":4.8582995951417005E-2},{"$f":"IFERROR(SUBTOTAL(9,H13:H40),\"-\")","v":214},17,3,2,10,1]
["Q71","RRU","LONDON AMBULANCE SERVICE NHS TRUST",2,25776,"*","*","*","*","*","*","*","*"]
["Q72","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",1,15192,"*","*","*","*","*","*","*","*"]
["Q74","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",140,9034,0.98571428571428577,7.1428571428571426E-3,126,12,1,0,1,0]
["Q77","RYA","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST",3,31239,"*","*","*","*","*","*","*","*"]
["Q79","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",33,22120,0.96969696969696972,0,31,1,1,0,0,0]
["Q83","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",39,23828,0.74358974358974361,0.20512820512820512,26,3,1,1,7,1]
["Q85","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",13,25455,0.92307692307692313,7.6923076923076927E-2,11,1,0,1,0,0]
["Q87","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",12,15362,0.83333333333333337,0.16666666666666666,10,0,0,0,2,0]
["Q88","RYD","SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST",10,19334,1,0,10,0,0,0,0,0]

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[]
[]
[]
[]
[]
[]
[]
["Region (LO) Code","Org Code","Organisation Name","Combined Total Responses","Breakdown of Responses"]
[null,null,null,null,"SMS/Text/ Smartphone App","Electronic tablet/ kiosk in care or at discharge","Paper/postcard in care or at discharge","Paper survey sent to the patient's home","Telephone survey once patient is home","Online survey once patient is home","Other"]
[null,null,"England (including Independent Sector Providers)",2741,385,410,827,308,770,41,0]
[null,null,"England (excluding Independent Sector Providers)",2336,385,410,422,308,770,41,0]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D37),\"-\")","v":2741},385,410,826,308,770,39,0]
["Q71","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",756,0,0,3,0,752,1,0]
["Q71","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",386,0,386,0,0,0,0,0]
["Q71","RRU","LONDON AMBULANCE SERVICE NHS TRUST",2,"*","*","*","*","*","*","*"]
["Q71","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",0,0,0,0,0,0,0,0]
["Q72","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",7,0,0,0,0,6,1,0]
["Q74","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",184,0,24,132,0,0,28,0]
["Q77","RYA","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST",247,0,0,242,0,0,5,0]
["Q79","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",200,0,0,23,177,0,0,0]
["Q83","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",517,378,0,8,131,0,0,0]
["Q85","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",13,6,0,0,0,7,0,0]
["Q87","R1F","ISLE OF WIGHT NHS TRUST",1,"*","*","*","*","*","*","*"]
["Q87","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",13,0,0,13,0,0,0,0]
["Q88","RYD","SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST",10,1,0,0,0,5,4,0]
["IS1","8J301","ARRIVA TRANSPORT SOLUTIONS LIMITED",405,0,0,405,0,0,0,0]

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[null,"Sort","Region code","Region Name","Org code","Org Name","Sort range…","Sort range…","Sort range…","Reference Region List:","Code…","Name…","Linked Region List (PTS, SaT, Mode):","Code…","Name…","Code…","Name…","Code…","Name…","Reference Lists (PTS, SaT, Mode):","Code…","Code…","Name…","Code…","Code…","Name…","Code…","Code…","Name…","Org Linked Lists:","Code…","Name…","Code…","Name…","Code…","Name…"]
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["SaT Region",1,1,1,"N/A","N/A","Region (Local Office)","Org Code","Org Code",null,"Q71","NHS England London",null,"Q71","NHS England Cumbria & North East","Q72","NHS England East","Q71","NHS England Cumbria & North East",null,"Q71","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST","Q72","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST","Q71","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,"R1F","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST","RX6","LONDON AMBULANCE SERVICE NHS TRUST","8J301","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST"]
["PTS Org",1,1,1,1,1,"Total Responses","Organisation Name","Organisation Name",null,"Q72","NHS England Yorkshire & Humber",null,"Q72","NHS England East","Q74","NHS England Greater Manchester","Q72","NHS England East",null,"Q71","RRU","LONDON AMBULANCE SERVICE NHS TRUST","Q74","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST","Q71","RRU","LONDON AMBULANCE SERVICE NHS TRUST",null,"RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST","RX7","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST","R1F","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST"]
["SaT Org",1,1,1,1,1,"Total Eligible","Total Responses","Combined total responses",null,"Q74","NHS England Cumbria & North East",null,"Q74","NHS England Greater Manchester","Q77","NHS England London","Q74","NHS England Greater Manchester",null,"Q72","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST","Q77","RYA","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST","Q72","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,"RRU","IMPERIAL COLLEGE HEALTHCARE NHS TRUST","RX8","NORTH WEST AMBULANCE SERVICE NHS TRUST","RJ1","IMPERIAL COLLEGE HEALTHCARE NHS TRUST"]
["Mode Org",1,1,1,1,1,"Percentage Recommended","Total Eligible","SMS/Text/\nSmartphone app",null,"Q75","NHS England Cheshire & Merseyside",null,"Q77","NHS England London","Q79","NHS England South East (Hampshire, Isle Of Wight & Thames Valley)","Q77","NHS England London",null,"Q74","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST","Q79","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST","Q74","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"RX6","ISLE OF WIGHT NHS TRUST","RYA","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST","RRU","ISLE OF WIGHT NHS TRUST"]
[null,null,null,null,null,null,"Percentage Not Recommended","Percentage Recommended","Electronic tablet",null,"Q76","NHS England North Midlands",null,"Q79","NHS England South East (Hampshire, Isle Of Wight & Thames Valley)","Q83","NHS England South East (Kent, Surrey & Sussex)","Q79","NHS England South East (Hampshire, Isle Of Wight & Thames Valley)",null,"Q77","RYA","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST","Q83","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST","Q77","RYA","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"RX7","LONDON AMBULANCE SERVICE NHS TRUST","RYC","SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST","RX6","LONDON AMBULANCE SERVICE NHS TRUST"]
[null,null,null,null,null,null,"Extremely Likely","Percentage Not Recommended","Paper/Postcard in care/at discharge",null,"Q77","NHS England West Midlands",null,"Q83","NHS England West Midlands","Q85","NHS England South West (South West South)","Q83","NHS England South East (Kent, Surrey & Sussex)",null,"Q79","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST","Q85","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST","Q79","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,"RX8","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST","RYD","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST","RX7","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Likely","Extremely Likely","Paper survey sent to home ",null,"Q78","NHS England Central Midlands",null,"Q87","NHS England Yorkshire & Humber","Q87","NHS England West Midlands","Q85","NHS England South West (South West South)",null,"Q83","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST","Q87","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST","Q83","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,"RYA","NORTH WEST AMBULANCE SERVICE NHS TRUST","RYE","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST","RX8","NORTH WEST AMBULANCE SERVICE NHS TRUST"]
[null,null,null,null,null,null,"Neither","Likely","Telephone survey",null,"Q79","NHS England East",null,null,null,"Q88","NHS England Yorkshire & Humber","Q87","NHS England West Midlands",null,"Q87","R1F","ISLE OF WIGHT NHS TRUST","Q88","RYD","SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST","Q87","R1F","ISLE OF WIGHT NHS TRUST",null,"RYC","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST","RYF","YORKSHIRE AMBULANCE SERVICE NHS TRUST","RYA","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Unlikely","Neither","Online survey",null,"Q83","NHS England Greater Manchester",null,null,null,null,null,"Q88","NHS England Yorkshire & Humber",null,"Q87","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,"Q87","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"RYE","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,"RYC","SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Extremely Unlikely","Unlikely","Other",null,"Q84","NHS England Lancashire",null,null,null,null,null,null,null,null,"IS1","8J301","ARRIVA TRANSPORT SOLUTIONS LIMITED",null,null,null,"IS1","8J301","ARRIVA TRANSPORT SOLUTIONS LIMITED",null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,null,"RYD","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Don't Know","Extremely Unlikely",null,null,"Q85","NHS England South West (South West South)",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"IS1","8F231","THAMES AMBULANCE SERVICE LTD",null,null,null,null,null,"RYE","THAMES AMBULANCE SERVICE LTD"]
[null,null,null,null,null,null,null,"Don't Know",null,null,"Q86","NHS England South West (South West North)",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Q85","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,null,null,"RYF","WEST MIDLANDS AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,null,null,null,null,"Q87","NHS England South East (Hampshire, Isle Of Wight & Thames Valley)",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"Q88","RYD","SOUTH EAST COAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,null,null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST"]
[null,null,null,null,null,null,null,null,null,null,"Q88","NHS England South East (Kent, Surrey & Sussex)"]