{"text_format":"1","workbook":"xlsx","n_sheets":6,"sheets":["Notes","Summary","PTS STP","PTS Org","Mode Org","BS"],"not_rendered":{"charts":0,"images":0,"macros":1,"external_links":0,"defined_names":15,"comments":0,"pivot_tables":0},"unopened":[],"bounds":{"document_bytes":16777216,"sheet_cells":100000,"rows_first":2000,"rows_last":500,"rows_between":2000,"halvings":0,"cell_chars":16384,"cell_head_chars":4096},"cells_cut":0,"cells_raw":0,"read":"whole","date_system":"1900"}

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[]
["Ambulance Friends and Family Test (FFT) data - January 2022",null,null,null,null,null,null," Show data for:"]

{"sheet":"Summary","index":1,"n_rows":10,"n_cols":11,"rows_kept":10,"cut":false,"hidden":false,"merged":[[5,1,6,2],[5,5,5,6],[5,7,5,8],[5,9,5,10],[7,1,9,1]]}
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[]
[]
[null,"FFT",null,"Number of organisations submitting","Total responses to date","Responses",null,"Percentage Positive",null,"Percentage Negative"]
[null,null,null,"2022-01-01","2022-01-01","2022-01-01","2021-12-27","2022-01-01","2021-12-27","2022-01-01","2021-12-27"]
[null,"Patient Transport Services","Total",11,247168,5001,4538,0.87562487502499498,0.86712208021154691,4.8790241951609678E-2,7.4482150727192595E-2]
[null,null,"NHS",10,183823,4232,3593,0.8620037807183365,0.85416086835513494,5.4111531190926279E-2,8.544391873086557E-2]
[null,null,"IS",1,63699,769,945,0.95058517555266575,0.91640211640211644,1.950585175552666E-2,3.2804232804232801E-2]

{"sheet":"PTS STP","index":2,"n_rows":23,"n_cols":12,"rows_kept":23,"cut":false,"hidden":false,"merged":[[7,5,8,5],[7,6,7,11],[4,1,5,1],[4,4,5,4],[7,0,8,0],[7,1,8,1],[7,2,8,2],[7,3,8,3],[7,4,8,4]]}
[]
[]
[]
[]
[null,null,null,null,null,null,"  "]
[]
[]
["STP Code","STP Name","Total Responses","Total Eligible","Percentage Positive","Percentage Negative","Breakdown of Responses"]
[null,null,null,null,null,null,"Very Good","Good","Neither Good nor Poor","Poor","Very Poor","Don't Know"]
[null,"England (including Independent Sector Providers)",5001,410935,0.87562487502499498,4.8790241951609678E-2,2888,1491,352,176,68,26]
[null,"England (excluding Independent Sector Providers)",4232,366155,0.8620037807183365,5.4111531190926279E-2,2371,1277,332,166,63,23]
[null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,C13:C40),\"-\")","v":5001},{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":410935},{"$f":"IFERROR((G12+H12)/SUM(G12:L12),\"-\")","v":0.87562487502499498},{"$f":"IFERROR((J12+K12)/SUM(G12:L12),\"-\")","v":4.8790241951609678E-2},{"$f":"IFERROR(SUBTOTAL(9,G13:G40),\"-\")","v":2888},1491,352,176,68,26]
["QHM","CUMBRIA AND NORTH EAST STP",134,38352,0.9925373134328358,0,114,19,0,0,0,1]
["QKK","OUR HEALTHIER SOUTH EAST LONDON STP",730,23138,0.96027397260273972,8.21917808219178E-3,522,179,22,5,1,1]
["QMJ","NORTH LONDON PARTNERS IN HEALTH & CARE (STP)",250,2637,0.97599999999999998,8.0000000000000002E-3,223,21,4,1,1,0]
["QOP","GREATER MANCHESTER HEALTH & SOCIAL CARE PARTNERSHIP",1351,100398,0.94818652849740936,2.6646928201332347E-2,1142,139,18,13,23,16]
["QRL","HAMPSHIRE AND THE ISLE OF WIGHT STP",22,1082,0.95454545454545459,0,17,4,1,0,0,0]
["QRV","NORTH WEST LONDON HEALTH & CARE PARTNERSHIP (STP)",1578,4120,0.70849176172370087,0.1108998732572877,271,847,284,146,29,1]
["QT1","NOTTINGHAM AND NOTTINGHAMSHIRE HEALTH AND CARE STP",8,23783,0.5,0.5,4,0,0,1,3,0]
["QUA","THE BLACK COUNTRY AND WEST BIRMINGHAM STP",92,70629,0.92391304347826086,0,29,56,3,0,0,4]
["QUE","CAMBRIDGESHIRE AND PETERBOROUGH STP",51,44429,0.90196078431372551,9.8039215686274508E-2,37,9,0,0,5,0]
["QWO","WEST YORKSHIRE AND HARROGATE HEALTH & CARE PARTNERSHIP (STP)",16,57587,0.9375,6.25E-2,12,3,0,0,1,0]
["IS1","INDEPENDENT SECTOR PROVIDERS",769,44780,0.95058517555266575,1.950585175552666E-2,517,214,20,10,5,3]

{"sheet":"PTS Org","index":3,"n_rows":23,"n_cols":13,"rows_kept":23,"cut":false,"hidden":false,"merged":[[7,6,8,6],[7,7,7,12],[4,1,5,2],[4,5,5,5],[7,0,8,0],[7,1,8,1],[7,2,8,2],[7,3,8,3],[7,4,8,4],[7,5,8,5]]}
[]
[]
[]
[]
[]
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[]
["STP Code","Org Code","Organisation Name","Total Responses","Total Eligible","Percentage Positive","Percentage Negative","Breakdown of Responses"]
[null,null,null,null,null,null,null,"Very Good","Good","Neither Good nor Poor","Poor","Very Poor","Don't Know"]
[null,null,"England (including Independent Sector Providers)",5001,410935,0.87562487502499498,4.8790241951609678E-2,2888,1491,352,176,68,26]
[null,null,"England (excluding Independent Sector Providers)",4232,366155,0.8620037807183365,5.4111531190926279E-2,2371,1277,332,166,63,23]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":5001},{"$f":"IFERROR(SUBTOTAL(9,E13:E40),\"-\")","v":410935},{"$f":"IFERROR((H12+I12)/SUM(H12:M12),\"-\")","v":0.87562487502499498},{"$f":"IFERROR((K12+L12)/SUM(H12:M12),\"-\")","v":4.8790241951609678E-2},{"$f":"IFERROR(SUBTOTAL(9,H13:H40),\"-\")","v":2888},1491,352,176,68,26]
["QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",134,38352,0.9925373134328358,0,114,19,0,0,0,1]
["QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",730,23138,0.96027397260273972,8.21917808219178E-3,522,179,22,5,1,1]
["QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",250,2637,0.97599999999999998,8.0000000000000002E-3,223,21,4,1,1,0]
["QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",1351,100398,0.94818652849740936,2.6646928201332347E-2,1142,139,18,13,23,16]
["QRL","R1F","ISLE OF WIGHT NHS TRUST",22,1082,0.95454545454545459,0,17,4,1,0,0,0]
["QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",1578,4120,0.70849176172370087,0.1108998732572877,271,847,284,146,29,1]
["QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",8,23783,0.5,0.5,4,0,0,1,3,0]
["QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",92,70629,0.92391304347826086,0,29,56,3,0,0,4]
["QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",51,44429,0.90196078431372551,9.8039215686274508E-2,37,9,0,0,5,0]
["QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",16,57587,0.9375,6.25E-2,12,3,0,0,1,0]
["IS1","8JR17","ERS MEDICAL",769,44780,0.95058517555266575,1.950585175552666E-2,517,214,20,10,5,3]

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["STP Code","Org Code","Organisation Name","Total Responses","Breakdown of Responses"]
[null,null,null,null,"Mode SMS","Mode Electronic Discharge","Mode Paper Discharge","Mode Paper Home","Mode Telephone","Mode Online","Mode Other"]
[null,null,"England (including Independent Sector Providers)",5001,1355,39,1350,145,981,413,718]
[null,null,"England (excluding Independent Sector Providers)",4232,1355,39,581,145,981,413,718]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D37),\"-\")","v":5001},1355,39,1350,145,981,413,718]
["QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",134,0,0,0,124,0,10,0]
["QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",730,0,0,0,0,730,0,0]
["QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",250,0,0,0,0,250,0,0]
["QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",1351,1351,0,0,0,0,0,0]
["QRL","R1F","ISLE OF WIGHT NHS TRUST",22,0,0,22,0,0,0,0]
["QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",1578,4,39,559,0,0,347,629]
["QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",8,0,0,0,0,0,8,0]
["QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",92,0,0,0,0,0,3,89]
["QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",51,0,0,0,7,1,43,0]
["QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",16,0,0,0,14,0,2,0]
["IS1","8JR17","ERS MEDICAL",769,0,0,769,0,0,0,0]

{"sheet":"BS","index":5,"n_rows":14,"n_cols":36,"rows_kept":14,"cut":false,"hidden":true,"merged":[]}
[null,"Sort","Region code","Region Name","Org code","Org Name","Sort range…","Sort range…","Sort range…","Reference Region List:","Code…","Name…","Linked Region List (PTS, SaT, Mode):","Code…","Name…","Code…","Name…","Code…","Name…","Reference Lists (PTS, SaT, Mode):","Code…","Code…","Name…","Code…","Code…","Name…","Code…","Code…","Name…","Org Linked Lists:","Code…","Name…","Code…","Name…","Code…","Name…"]
["PTS Region",1,1,1,"N/A","N/A","STP Code","STP Code","STP Code",null,"QHM","CUMBRIA AND NORTH EAST STP",null,"IS1","CAMBRIDGESHIRE AND PETERBOROUGH STP",null,{"$error":"#N/A"},"IS1","CAMBRIDGESHIRE AND PETERBOROUGH STP",null,"QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,"QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"8JR17","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,null,"8JR17","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST"]
["SaT Region",1,1,1,"N/A","N/A","STP Name","Org Code","Org Code",null,"QKK","OUR HEALTHIER SOUTH EAST LONDON STP",null,"QHM","CUMBRIA AND NORTH EAST STP",null,{"$error":"#N/A"},"QHM","CUMBRIA AND NORTH EAST STP",null,"QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,null,null,"QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,"R1F","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,null,"8JR17","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST"]
["PTS Org",1,1,1,1,1,"Total Responses","Organisation Name","Organisation Name",null,"QMJ","NORTH LONDON PARTNERS IN HEALTH & CARE (STP)",null,"QKK","GREATER MANCHESTER HEALTH & SOCIAL CARE PARTNERSHIP",null,{"$error":"#N/A"},"QKK","GREATER MANCHESTER HEALTH & SOCIAL CARE PARTNERSHIP",null,"QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,null,null,"QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,"RJ1","ERS MEDICAL",null,null,"R1F","ERS MEDICAL"]
["SaT Org",1,1,1,1,1,"Total Eligible","Total Responses","Total Responses",null,"QOP","GREATER MANCHESTER HEALTH & SOCIAL CARE PARTNERSHIP",null,"QMJ","HAMPSHIRE AND THE ISLE OF WIGHT STP",null,{"$error":"#N/A"},"QMJ","HAMPSHIRE AND THE ISLE OF WIGHT STP",null,"QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,null,null,"QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,"RRV","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,null,"RJ1","ERS MEDICAL"]
["Mode Org",1,1,1,1,1,"Percentage Positive","Total Eligible","Mode SMS",null,"QRL","HAMPSHIRE AND THE ISLE OF WIGHT STP",null,"QOP","INDEPENDENT SECTOR PROVIDERS",null,{"$error":"#N/A"},"QOP","INDEPENDENT SECTOR PROVIDERS",null,"QRL","R1F","ISLE OF WIGHT NHS TRUST",null,null,null,"QRL","R1F","ISLE OF WIGHT NHS TRUST",null,"RX6","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,null,"RRV","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Percentage Negative","Percentage Positive","Mode Electronic Discharge",null,"QRV","NORTH WEST LONDON HEALTH & CARE PARTNERSHIP (STP)",null,"QRL","NORTH LONDON PARTNERS IN HEALTH & CARE (STP)",null,{"$error":"#N/A"},"QRL","NORTH LONDON PARTNERS IN HEALTH & CARE (STP)",null,"QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,null,null,"QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,"RX7","ISLE OF WIGHT NHS TRUST",null,null,"RX6","IMPERIAL COLLEGE HEALTHCARE NHS TRUST"]
[null,null,null,null,null,null,"Very Good","Percentage Negative","Mode Paper Discharge",null,"QT1","NOTTINGHAM AND NOTTINGHAMSHIRE HEALTH AND CARE STP",null,"QRV","NORTH WEST LONDON HEALTH & CARE PARTNERSHIP (STP)",null,{"$error":"#N/A"},"QRV","NORTH WEST LONDON HEALTH & CARE PARTNERSHIP (STP)",null,"QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,null,null,"QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,"RX8","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,"RX7","ISLE OF WIGHT NHS TRUST"]
[null,null,null,null,"1 Very Good","2 Good","Good","Very Good","Mode Paper Home",null,"QU9","BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST STP",null,"QT1","NOTTINGHAM AND NOTTINGHAMSHIRE HEALTH AND CARE STP",null,{"$error":"#N/A"},"QT1","NOTTINGHAM AND NOTTINGHAMSHIRE HEALTH AND CARE STP",null,"QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,null,null,"QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,"RX9","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,null,"RX8","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Neither Good nor Poor","Good","Mode Telephone",null,"QUA","THE BLACK COUNTRY AND WEST BIRMINGHAM STP",null,"QUA","OUR HEALTHIER SOUTH EAST LONDON STP",null,{"$error":"#N/A"},"QUA","OUR HEALTHIER SOUTH EAST LONDON STP",null,"QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,null,null,"QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,"RYA","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,null,"RX9","NORTH WEST AMBULANCE SERVICE NHS TRUST"]
[null,null,null,null,null,null,"Poor","Neither Good nor Poor","Mode Online",null,"QUE","CAMBRIDGESHIRE AND PETERBOROUGH STP",null,"QUE","THE BLACK COUNTRY AND WEST BIRMINGHAM STP",null,{"$error":"#N/A"},"QUE","THE BLACK COUNTRY AND WEST BIRMINGHAM STP",null,"QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,null,null,"QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,"RYC","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,null,"RYA","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Very Poor","Poor","Mode Other",null,"QWO","WEST YORKSHIRE AND HARROGATE HEALTH & CARE PARTNERSHIP (STP)",null,"QWO","WEST YORKSHIRE AND HARROGATE HEALTH & CARE PARTNERSHIP (STP)",null,{"$error":"#N/A"},"QWO","WEST YORKSHIRE AND HARROGATE HEALTH & CARE PARTNERSHIP (STP)",null,"IS1","8JR17","ERS MEDICAL",null,null,null,"IS1","8JR17","ERS MEDICAL",null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,null,"RYC","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Don't Know","Very Poor",null,null,"IS1","INDEPENDENT SECTOR PROVIDERS",null,null,null,null,null,null,null,null,null,null,null,null,null,null,"IS1","8JR17","ERS MEDICAL",null,null,null,null,null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST"]
[null,null,null,null,null,null,null,"Don't Know"]