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[]
["Ambulance Friends and Family Test (FFT) data - March 2025",null,null,null,null,null,null," Show data for:"]

{"sheet":"Summary","index":1,"n_rows":10,"n_cols":11,"rows_kept":10,"cut":false,"hidden":false,"merged":[[5,1,6,2],[5,5,5,6],[5,7,5,8],[5,9,5,10],[7,1,9,1]]}
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[null,"FFT",null,"Number of organisations submitting","Total responses to date","Responses",null,"Percentage Positive",null,"Percentage Negative"]
[null,null,null,"2025-03-01","2025-03-01","2025-03-01","2025-02-24","2025-03-01","2025-02-24","2025-03-01","2025-02-24"]
[null,"Patient Transport Services","Total",12,422225,4745,4763,0.87544783983140151,0.87549863531387784,7.0389884088514224E-2,6.7394499265169008E-2]
[null,null,"NHS",11,326752,3492,3650,0.84507445589919816,0.85178082191780824,8.7915234822451324E-2,8.0273972602739732E-2]
[null,null,"IS",1,95473,1253,1113,0.87544783983140151,0.87549863531387784,7.0389884088514224E-2,6.7394499265169008E-2]

{"sheet":"PTS ICB","index":2,"n_rows":24,"n_cols":12,"rows_kept":24,"cut":false,"hidden":false,"merged":[[7,5,8,5],[7,6,7,11],[4,1,5,1],[4,4,5,4],[7,0,8,0],[7,1,8,1],[7,2,8,2],[7,3,8,3],[7,4,8,4]]}
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[null,null,null,null,null,null,"  "]
[]
[]
["ICB Code","ICB Name","Total Responses","Total Eligible","Percentage Positive","Percentage Negative","Breakdown of Responses"]
[null,null,null,null,null,null,"Very Good","Good","Neither Good nor Poor","Poor","Very Poor","Don't Know"]
[null,"England (including Independent Sector Providers)",4745,591075,0.87544783983140151,7.0389884088514224E-2,2990,1164,237,181,153,20]
[null,"England (excluding Independent Sector Providers)",3492,463008,0.84507445589919816,8.7915234822451324E-2,2045,906,218,154,153,16]
[null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,C13:C40),\"-\")","v":4745},{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":591075},{"$f":"IFERROR((G12+H12)/SUM(G12:L12),\"-\")","v":0.87544783983140151},{"$f":"IFERROR((J12+K12)/SUM(G12:L12),\"-\")","v":7.0389884088514224E-2},{"$f":"IFERROR(SUBTOTAL(9,G13:G40),\"-\")","v":2990},1164,237,181,153,20]
["QHM","NHS NORTH EAST AND NORTH CUMBRIA ICB",17,51813,0.82352941176470584,0.11764705882352941,14,0,1,1,1,0]
["QJK","NHS DEVON ICB",4,4,"*","*",3,1,0,0,0,0]
["QKK","NHS SOUTH EAST LONDON ICB",229,22020,0.75982532751091703,4.8034934497816595E-2,51,123,44,4,7,0]
["QMJ","NHS NORTH CENTRAL LONDON ICB",169,6681,0.79289940828402372,0.11834319526627218,101,33,13,12,8,2]
["QOP","NHS GREATER MANCHESTER ICB",998,114345,0.92885771543086171,3.8076152304609222E-2,815,112,27,16,22,6]
["QRV","NHS NORTH WEST LONDON ICB",1665,4777,0.796996996996997,0.12492492492492492,732,595,126,111,97,4]
["QT1","NHS NOTTINGHAM AND NOTTINGHAMSHIRE ICB",8,23783,0.5,0.5,4,0,0,1,3,0]
["QU9","NHS BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",3,60376,"*","*",3,0,0,0,0,0]
["QUA","NHS BLACK COUNTRY ICB",24,69760,0.91666666666666663,4.1666666666666664E-2,16,6,1,0,1,0]
["QUE","NHS CAMBRIDGESHIRE AND PETERBOROUGH ICB",311,28984,0.90032154340836013,6.7524115755627015E-2,248,32,6,9,12,4]
["QWO","NHS WEST YORKSHIRE ICB",64,80465,0.96875,3.125E-2,58,4,0,0,2,0]
["IS1","INDEPENDENT SECTOR PROVIDERS",1253,128067,0.96009577015163605,2.1548284118116521E-2,945,258,19,27,0,4]

{"sheet":"PTS Org","index":3,"n_rows":24,"n_cols":13,"rows_kept":24,"cut":false,"hidden":false,"merged":[[7,6,8,6],[7,7,7,12],[4,1,5,2],[4,5,5,5],[7,0,8,0],[7,1,8,1],[7,2,8,2],[7,3,8,3],[7,4,8,4],[7,5,8,5]]}
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[]
[]
[]
[]
[]
[]
["ICB code","Org Code","Organisation Name","Total Responses","Total Eligible","Percentage Positive","Percentage Negative","Breakdown of Responses"]
[null,null,null,null,null,null,null,"Very Good","Good","Neither Good nor Poor","Poor","Very Poor","Don't Know"]
[null,null,"England (including Independent Sector Providers)",4745,591075,0.87544783983140151,7.0389884088514224E-2,2990,1164,237,181,153,20]
[null,null,"England (excluding Independent Sector Providers)",3492,463008,0.84507445589919816,8.7915234822451324E-2,2045,906,218,154,153,16]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":4745},{"$f":"IFERROR(SUBTOTAL(9,E13:E40),\"-\")","v":591075},{"$f":"IFERROR((H12+I12)/SUM(H12:M12),\"-\")","v":0.87526382439848038},{"$f":"IFERROR((K12+L12)/SUM(H12:M12),\"-\")","v":7.0493879273955257E-2},{"$f":"IFERROR(SUBTOTAL(9,H13:H40),\"-\")","v":2984},1163,237,181,153,20]
["QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",17,51813,0.82352941176470584,0.11764705882352941,14,0,1,1,1,0]
["QJK","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",4,4,"*","*","*","*","*","*","*","*"]
["QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",229,22020,0.75982532751091703,4.8034934497816595E-2,51,123,44,4,7,0]
["QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",169,6681,0.79289940828402372,0.11834319526627218,101,33,13,12,8,2]
["QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",998,114345,0.92885771543086171,3.8076152304609222E-2,815,112,27,16,22,6]
["QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",1665,4777,0.796996996996997,0.12492492492492492,732,595,126,111,97,4]
["QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",8,23783,0.5,0.5,4,0,0,1,3,0]
["QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",3,60376,"*","*","*","*","*","*","*","*"]
["QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",24,69760,0.91666666666666663,4.1666666666666664E-2,16,6,1,0,1,0]
["QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",311,28984,0.90032154340836013,6.7524115755627015E-2,248,32,6,9,12,4]
["QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",64,80465,0.96875,3.125E-2,58,4,0,0,2,0]
["IS1","8JR17","ERS TRANSITION, TRADING AS EMED GROUP",1253,128067,0.96009577015163605,2.1548284118116521E-2,945,258,19,27,0,4]

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["ICB Code","Org Code","Organisation Name","Total Responses","Breakdown of Responses"]
[null,null,null,null,"Mode SMS","Mode Electronic Discharge","Mode Paper Discharge","Mode Paper Home","Mode Telephone","Mode Online","Mode Other"]
[null,null,"England (including Independent Sector Providers)",4745,1451,321,134,62,1363,677,737]
[null,null,"England (excluding Independent Sector Providers)",3492,1451,283,54,62,229,676,737]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D37),\"-\")","v":4745},1451,317,134,62,1363,674,737]
["QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",17,0,0,0,2,0,15,0]
["QJK","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",4,"*","*","*","*","*","*","*"]
["QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",229,0,0,0,0,229,0,0]
["QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",169,0,0,0,0,0,169,0]
["QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",998,861,0,28,0,0,109,0]
["QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",1665,590,269,26,0,0,43,737]
["QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",8,0,0,0,0,0,8,0]
["QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",3,"*","*","*","*","*","*","*"]
["QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",24,0,10,0,0,0,14,0]
["QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",311,0,0,0,4,0,307,0]
["QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",64,0,0,0,56,0,8,0]
["IS1","8JR17","ERS TRANSITION, TRADING AS EMED GROUP",1253,0,38,80,0,1134,1,0]

{"sheet":"BS","index":5,"n_rows":14,"n_cols":36,"rows_kept":14,"cut":false,"hidden":true,"merged":[]}
[null,"Sort","Region code","Region Name","Org code","Org Name","Sort range…","Sort range…","Sort range…","Reference Region List:","Code…","Name…","Linked Region List (PTS, SaT, Mode):","Code…","Name…","Code…","Name…","Code…","Name…","Reference Lists (PTS, SaT, Mode):","Code…","Code…","Name…","Code…","Code…","Name…","Code…","Code…","Name…","Org Linked Lists:","Code…","Name…","Code…","Name…","Code…","Name…"]
["PTS Region",1,1,1,"N/A","N/A","ICB Code","ICB Code","ICB Code",null,"QHM","NORTH EAST AND NORTH CUMBRIA ICB",null,"IS1","BLACK COUNTRY ICB",null,{"$error":"#N/A"},"IS1","BLACK COUNTRY ICB",null,"QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,"QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"8JR17","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,null,"8JR17","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST"]
["SaT Region",1,1,1,"N/A","N/A","ICB name","Org Code","Org Code",null,"QKK","SOUTH EAST LONDON ICB",null,"QHM","BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",null,{"$error":"#N/A"},"QHM","BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",null,"QJK","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,"QJK","RYF","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"RJ1","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,null,"8JR17","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST"]
["PTS Org",1,1,1,1,1,"Total Responses","Organisation Name","Organisation Name",null,"QMJ","NORTH CENTRAL LONDON ICB",null,"QJK","CAMBRIDGESHIRE AND PETERBOROUGH ICB",null,{"$error":"#N/A"},"QJK","CAMBRIDGESHIRE AND PETERBOROUGH ICB",null,"QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,null,null,"QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,"RRV","ERS TRANSITION, TRADING AS EMED GROUP",null,null,"RJ1","ERS TRANSITION, TRADING AS EMED GROUP"]
["SaT Org",1,1,1,1,1,"Total Eligible","Total Responses","Total Responses",null,"QOP","GREATER MANCHESTER ICB",null,"QKK","GREATER MANCHESTER ICB",null,{"$error":"#N/A"},"QKK","GREATER MANCHESTER ICB",null,"QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,null,null,"QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,"RX6","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,null,"RRV","ERS TRANSITION, TRADING AS EMED GROUP"]
["Mode Org",1,1,1,1,1,"Percentage Positive","Total Eligible","Mode SMS",null,"QRL","HAMPSHIRE AND ISLE OF WIGHT ICB",null,"QMJ","INDEPENDENT SECTOR PROVIDERS",null,{"$error":"#N/A"},"QMJ","INDEPENDENT SECTOR PROVIDERS",null,"QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,null,null,"QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,"RX7","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,null,"RX6","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Percentage Negative","Percentage Positive","Mode Electronic Discharge",null,"QRV","NORTH WEST LONDON ICB",null,"QOP","NORTH CENTRAL LONDON ICB",null,{"$error":"#N/A"},"QOP","NORTH CENTRAL LONDON ICB",null,"QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,null,null,"QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,"RX8","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,"RX7","IMPERIAL COLLEGE HEALTHCARE NHS TRUST"]
[null,null,null,null,null,null,"Very Good","Percentage Negative","Mode Paper Discharge",null,"QT1","NOTTINGHAM AND NOTTINGHAMSHIRE ICB",null,"QRV","NORTH EAST AND NORTH CUMBRIA ICB",null,{"$error":"#N/A"},"QRV","NORTH EAST AND NORTH CUMBRIA ICB",null,"QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,null,null,"QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,"RX9","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,null,"RX8","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,"1 Very Good","2 Good","Good","Very Good","Mode Paper Home",null,"QU9","BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",null,"QT1","NORTH WEST LONDON ICB",null,{"$error":"#N/A"},"QT1","NORTH WEST LONDON ICB",null,"QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,"QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"RYA","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,"RX9","NORTH WEST AMBULANCE SERVICE NHS TRUST"]
[null,null,null,null,null,null,"Neither Good nor Poor","Good","Mode Telephone",null,"QUA","BLACK COUNTRY ICB",null,"QU9","NOTTINGHAM AND NOTTINGHAMSHIRE ICB",null,{"$error":"#N/A"},"QU9","NOTTINGHAM AND NOTTINGHAMSHIRE ICB",null,"QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,null,null,"QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,"RYC","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,"RYA","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Poor","Neither Good nor Poor","Mode Online",null,"QUE","CAMBRIDGESHIRE AND PETERBOROUGH ICB",null,"QUA","SOUTH EAST LONDON ICB",null,{"$error":"#N/A"},"QUA","SOUTH EAST LONDON ICB",null,"QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,null,null,"QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,"RYE","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,null,"RYC","SOUTH WESTERN AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Very Poor","Poor","Mode Other",null,"QWO","WEST YORKSHIRE ICB",null,"QUE","WEST YORKSHIRE ICB",null,{"$error":"#N/A"},"QUE","WEST YORKSHIRE ICB",null,"QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,null,null,"QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,"RYF","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,null,"RYE","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Don't Know","Very Poor",null,null,"IS1","INDEPENDENT SECTOR PROVIDERS",null,"QWO",{"$error":"#N/A"},null,{"$error":"#N/A"},"QWO",{"$error":"#N/A"},null,"IS1","8JR17","ERS TRANSITION, TRADING AS EMED GROUP",null,null,null,"IS1","8JR17","ERS TRANSITION, TRADING AS EMED GROUP",null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,null,"RYF","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,null,"Don't Know",null,null,null,null,null,null,null,null,{"$error":"#N/A"},null,null,null,null,null,null,null,null,null,"IS1","8JR17","ERS TRANSITION, TRADING AS EMED GROUP",null,null,null,null,null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST"]