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["Ambulance Friends and Family Test (FFT) data - October 2025",null,null,null,null,null,null," Show data for:"]

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[null,"FFT",null,"Number of organisations submitting","Total responses to date","Responses",null,"Percentage Positive",null,"Percentage Negative"]
[null,null,null,"2025-10-01","2025-10-01","2025-10-01","2025-09-26","2025-10-01","2025-09-26","2025-10-01","2025-09-26"]
[null,"Patient Transport Services","Total",11,451529,4017,3383,0.84789644012944987,0.8545669524091043,8.0906148867313912E-2,7.6854862548034295E-2]
[null,null,"NHS",11,351291,4017,3383,0.84789644012944987,0.8545669524091043,8.0906148867313912E-2,7.6854862548034295E-2]
[null,null,"IS",0,100238,0,0,"NA","NA","NA","NA"]

{"sheet":"PTS ICB","index":2,"n_rows":23,"n_cols":12,"rows_kept":23,"cut":false,"hidden":false,"merged":[[7,5,8,5],[7,6,7,11],[4,1,5,1],[4,4,5,4],[7,0,8,0],[7,1,8,1],[7,2,8,2],[7,3,8,3],[7,4,8,4]]}
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[null,null,null,null,null,null,"  "]
[]
[]
["ICB Code","ICB Name","Total Responses","Total Eligible","Percentage Positive","Percentage Negative","Breakdown of Responses"]
[null,null,null,null,null,null,"Very Good","Good","Neither Good nor Poor","Poor","Very Poor","Don't Know"]
[null,"England (including Independent Sector Providers)",4017,442677,0.84789644012944987,8.0906148867313912E-2,2170,1236,271,168,157,15]
[null,"England (excluding Independent Sector Providers)",4017,442677,0.84789644012944987,8.0906148867313912E-2,2170,1236,271,168,157,15]
[null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,C13:C40),\"-\")","v":4017},{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":442677},{"$f":"IFERROR((G12+H12)/SUM(G12:L12),\"-\")","v":0.84789644012944987},{"$f":"IFERROR((J12+K12)/SUM(G12:L12),\"-\")","v":8.0906148867313912E-2},{"$f":"IFERROR(SUBTOTAL(9,G13:G40),\"-\")","v":2170},1236,271,168,157,15]
["QHM","NHS NORTH EAST AND NORTH CUMBRIA ICB",163,66054,0.94478527607361962,2.4539877300613498E-2,127,27,5,2,2,0]
["QKK","NHS SOUTH EAST LONDON ICB",515,25533,0.94563106796116503,1.5533980582524271E-2,76,411,20,5,3,0]
["QMJ","NHS NORTH CENTRAL LONDON ICB",149,7208,0.91275167785234901,4.6979865771812082E-2,111,25,4,2,5,2]
["QOP","NHS GREATER MANCHESTER ICB",1128,122596,0.92375886524822692,4.2553191489361701E-2,918,124,35,20,28,3]
["QRL","NHS HAMPSHIRE AND ISLE OF WIGHT ICB",45,1344,0.91111111111111109,4.4444444444444446E-2,37,4,1,1,1,1]
["QRV","NHS NORTH WEST LONDON ICB",1641,4909,0.74527726995734311,0.13528336380255943,626,597,191,124,98,5]
["QT1","NHS NOTTINGHAM AND NOTTINGHAMSHIRE ICB",8,23783,0.5,0.5,4,0,0,1,3,0]
["QU9","NHS BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",7,20594,0.7142857142857143,0.14285714285714285,3,2,0,0,1,1]
["QUA","NHS BLACK COUNTRY ICB",2,72708,"*","*",1,0,0,0,1,0]
["QUE","NHS CAMBRIDGESHIRE AND PETERBOROUGH ICB",312,27221,0.86217948717948723,8.6538461538461536E-2,232,37,13,12,15,3]
["QWO","NHS WEST YORKSHIRE ICB",47,70727,0.93617021276595747,2.1276595744680851E-2,35,9,2,1,0,0]

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["ICB code","Org Code","Organisation Name","Total Responses","Total Eligible","Percentage Positive","Percentage Negative","Breakdown of Responses"]
[null,null,null,null,null,null,null,"Very Good","Good","Neither Good nor Poor","Poor","Very Poor","Don't Know"]
[null,null,"England (including Independent Sector Providers)",4017,442677,0.84789644012944987,8.0906148867313912E-2,2170,1236,271,168,157,15]
[null,null,"England (excluding Independent Sector Providers)",4017,442677,0.84789644012944987,8.0906148867313912E-2,2170,1236,271,168,157,15]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D40),\"-\")","v":4017},{"$f":"IFERROR(SUBTOTAL(9,E13:E40),\"-\")","v":442677},{"$f":"IFERROR((H12+I12)/SUM(H12:M12),\"-\")","v":0.84806973848069733},{"$f":"IFERROR((K12+L12)/SUM(H12:M12),\"-\")","v":8.0697384806973846E-2},{"$f":"IFERROR(SUBTOTAL(9,H13:H40),\"-\")","v":2169},1236,271,168,156,15]
["QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",163,66054,0.94478527607361962,2.4539877300613498E-2,127,27,5,2,2,0]
["QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",515,25533,0.94563106796116503,1.5533980582524271E-2,76,411,20,5,3,0]
["QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",149,7208,0.91275167785234901,4.6979865771812082E-2,111,25,4,2,5,2]
["QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",1128,122596,0.92375886524822692,4.2553191489361701E-2,918,124,35,20,28,3]
["QRL","R1F","ISLE OF WIGHT NHS TRUST",45,1344,0.91111111111111109,4.4444444444444446E-2,37,4,1,1,1,1]
["QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",1641,4909,0.74527726995734311,0.13528336380255943,626,597,191,124,98,5]
["QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",8,23783,0.5,0.5,4,0,0,1,3,0]
["QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",7,20594,0.7142857142857143,0.14285714285714285,3,2,0,0,1,1]
["QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",2,72708,"*","*","*","*","*","*","*","*"]
["QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",312,27221,0.86217948717948723,8.6538461538461536E-2,232,37,13,12,15,3]
["QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",47,70727,0.93617021276595747,2.1276595744680851E-2,35,9,2,1,0,0]

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["ICB Code","Org Code","Organisation Name","Total Responses","Breakdown of Responses"]
[null,null,null,null,"Mode SMS","Mode Electronic Discharge","Mode Paper Discharge","Mode Paper Home","Mode Telephone","Mode Online","Mode Other"]
[null,null,"England (including Independent Sector Providers)",4017,1656,190,45,190,515,663,758]
[null,null,"England (excluding Independent Sector Providers)",4017,1656,190,45,190,515,663,758]
[null,null,"Selection (excluding suppressed data)",{"$f":"IFERROR(SUBTOTAL(9,D13:D37),\"-\")","v":4017},1656,190,45,190,515,654,758]
["QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",163,0,0,0,142,0,21,0]
["QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",515,0,0,0,0,515,0,0]
["QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",149,0,0,0,0,0,149,0]
["QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",1128,986,0,19,0,0,123,0]
["QRL","R1F","ISLE OF WIGHT NHS TRUST",45,0,0,14,0,0,31,0]
["QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",1641,670,190,12,0,0,11,758]
["QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",8,0,0,0,0,0,8,0]
["QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",7,"*","*","*","*","*","*","*"]
["QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",2,"*","*","*","*","*","*","*"]
["QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",312,0,0,0,4,0,308,0]
["QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",47,0,0,0,44,0,3,0]

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[null,"Sort","Region code","Region Name","Org code","Org Name","Sort range…","Sort range…","Sort range…","Reference Region List:","Code…","Name…","Linked Region List (PTS, SaT, Mode):","Code…","Name…","Code…","Name…","Code…","Name…","Reference Lists (PTS, SaT, Mode):","Code…","Code…","Name…","Code…","Code…","Name…","Code…","Code…","Name…","Org Linked Lists:","Code…","Name…","Code…","Name…","Code…","Name…"]
["PTS Region",1,1,1,"N/A","N/A","ICB Code","ICB Code","ICB Code",null,"QHM","NORTH EAST AND NORTH CUMBRIA ICB",null,"QHM","BLACK COUNTRY ICB",null,{"$error":"#N/A"},"IS1","BLACK COUNTRY ICB",null,"QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,"QHM","RX6","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"R1F","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,null,"8JR17","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST"]
["SaT Region",1,1,1,"N/A","N/A","ICB name","Org Code","Org Code",null,"QKK","SOUTH EAST LONDON ICB",null,"QKK","BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",null,{"$error":"#N/A"},"QHM","BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",null,"QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,null,null,"QKK","RJ1","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,"RJ1","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,null,"8JR17","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST"]
["PTS Org",1,1,1,1,1,"Total Responses","Organisation Name","Organisation Name",null,"QMJ","NORTH CENTRAL LONDON ICB",null,"QMJ","CAMBRIDGESHIRE AND PETERBOROUGH ICB",null,{"$error":"#N/A"},"QKK","CAMBRIDGESHIRE AND PETERBOROUGH ICB",null,"QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,null,null,"QMJ","RRV","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,"RRV","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST",null,null,"R1F","ERS TRANSITION, TRADING AS EMED GROUP"]
["SaT Org",1,1,1,1,1,"Total Eligible","Total Responses","Total Responses",null,"QOP","GREATER MANCHESTER ICB",null,"QOP","GREATER MANCHESTER ICB",null,{"$error":"#N/A"},"QMJ","GREATER MANCHESTER ICB",null,"QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,null,null,"QOP","RX7","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,"RX6","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,null,"RJ1","ERS TRANSITION, TRADING AS EMED GROUP"]
["Mode Org",1,1,1,1,1,"Percentage Positive","Total Eligible","Mode SMS",null,"QRL","HAMPSHIRE AND ISLE OF WIGHT ICB",null,"QRL","HAMPSHIRE AND ISLE OF WIGHT ICB",null,{"$error":"#N/A"},"QOP","HAMPSHIRE AND ISLE OF WIGHT ICB",null,"QRL","R1F","ISLE OF WIGHT NHS TRUST",null,null,null,"QRL","R1F","ISLE OF WIGHT NHS TRUST",null,"RX7","ISLE OF WIGHT NHS TRUST",null,null,"RRV","GUY'S AND ST THOMAS' NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Percentage Negative","Percentage Positive","Mode Electronic Discharge",null,"QRV","NORTH WEST LONDON ICB",null,"QRV","NORTH CENTRAL LONDON ICB",null,{"$error":"#N/A"},"QRL","INDEPENDENT SECTOR PROVIDERS",null,"QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,null,null,"QRV","RYJ","IMPERIAL COLLEGE HEALTHCARE NHS TRUST",null,"RX8","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,"RX6","IMPERIAL COLLEGE HEALTHCARE NHS TRUST"]
[null,null,null,null,null,null,"Very Good","Percentage Negative","Mode Paper Discharge",null,"QT1","NOTTINGHAM AND NOTTINGHAMSHIRE ICB",null,"QT1","NORTH EAST AND NORTH CUMBRIA ICB",null,{"$error":"#N/A"},"QRV","NORTH CENTRAL LONDON ICB",null,"QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,null,null,"QT1","RX9","EAST MIDLANDS AMBULANCE SERVICE NHS TRUST",null,"RX9","NORTH WEST AMBULANCE SERVICE NHS TRUST",null,null,"RX7","ISLE OF WIGHT NHS TRUST"]
[null,null,null,null,"1 Very Good","2 Good","Good","Very Good","Mode Paper Home",null,"QU9","BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST ICB",null,"QU9","NORTH WEST LONDON ICB",null,{"$error":"#N/A"},"QT1","NORTH EAST AND NORTH CUMBRIA ICB",null,"QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,null,"QU9","RYE","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,"RYA","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST",null,null,"RX8","NORTH EAST AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Neither Good nor Poor","Good","Mode Telephone",null,"QUA","BLACK COUNTRY ICB",null,"QUA","NOTTINGHAM AND NOTTINGHAMSHIRE ICB",null,{"$error":"#N/A"},"QU9","NORTH WEST LONDON ICB",null,"QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,null,null,"QUA","RYA","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,"RYC","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST",null,null,"RX9","NORTH WEST AMBULANCE SERVICE NHS TRUST"]
[null,null,null,null,null,null,"Poor","Neither Good nor Poor","Mode Online",null,"QUE","CAMBRIDGESHIRE AND PETERBOROUGH ICB",null,"QUE","SOUTH EAST LONDON ICB",null,{"$error":"#N/A"},"QUA","NOTTINGHAM AND NOTTINGHAMSHIRE ICB",null,"QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,null,null,"QUE","RYC","EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST",null,"RYE","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST",null,null,"RYA","SOUTH CENTRAL AMBULANCE SERVICE NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Very Poor","Poor","Mode Other",null,"QWO","WEST YORKSHIRE ICB",null,"QWO","WEST YORKSHIRE ICB",null,{"$error":"#N/A"},"QUE","SOUTH EAST LONDON ICB",null,"QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,null,null,"QWO","RX8","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST",null,null,"RYC","UNIVERSITY COLLEGE LONDON HOSPITALS NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,"Don't Know","Very Poor",null,null,"IS1","INDEPENDENT SECTOR PROVIDERS",null,null,null,null,{"$error":"#N/A"},"QWO","WEST YORKSHIRE ICB",null,null,null,null,null,null,null,"IS1","8JR17","ERS TRANSITION, TRADING AS EMED GROUP",null,null,null,null,null,"RYE","WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST"]
[null,null,null,null,null,null,null,"Don't Know",null,null,null,null,null,null,null,null,{"$error":"#N/A"},null,null,null,null,null,null,null,null,null,"IS1","8JR17","ERS TRANSITION, TRADING AS EMED GROUP",null,null,null,null,null,"RYJ","YORKSHIRE AMBULANCE SERVICE NHS TRUST"]