NHS England London

We have oversight and leadership for the NHS in London and commission more than £15bn of services for the 8.17 million people living in the capital. These include general practitioners (GP) and over 140 specialised services such as:

  • Mental health
  • HIV treatment
  • Treatment for children with congenital heart conditions
  • Cystic fibrosis treatment
  • Complex spinal surgery
  • Healthcare for those in the criminal justice system

Some NHS services in London are world class with excellent care being provided in some of the best hospitals and community settings.  However, the NHS in London also faces many significant challenges including:

  • An ageing population and rising demand for services
  • More of us living with long-term conditions
  • Huge variations in quality and health outcomes

To make your experience of health and care safe, high quality and personal to you, we work in partnership with:

  • 33 Local Authorities
  • 32 Clinical Commissioning Groups
  • Healthwatch Organisations
  • The Mayor of London’s Health Board
  • 16 acute NHS trusts, three mental health trusts, two community trusts and 18 NHS foundation trusts
  • London Ambulance Service
  • Local Education and Training Boards
  • Academic Health Science Centres and Networks
  • NHS Trust Development Authority
  • Public Health England

A number of priority areas need to improve to transform the health, wellbeing and lives of Londoners. Our priorities are:

General Practice

As your first point of contact with the NHS, we want to make it easier and faster for you to see your GP so we are working closely with GP practices and Clinical Commissioning Groups (CCGs) to improve the quality and efficiency of service you receive. This includes working with GPs to improve their out-of-hours service, reducing waiting times for appointments and making quality standards consistent throughout the capital.

Cancer

Cancer services are being transformed through our work with the London Cancer Alliance and London Cancer – NHS, academic health science centres, and voluntary sector partnerships – and a Cancer Commissioning Board. We will detect more cancers earlier by raising public awareness with our ‘Get to know cancer’ campaign, cancer pop-up shops and the recruitment of cancer activists – volunteers trained to talk about cancer within their local communities.  With GPs, we are also developing three best practice, early detection care pathways for ovarian, lung and colorectal cancers to help make further improvements to patient outcomes and experience.

Mental Health

More than one million Londoners have a mental health condition. Our aim is to get better at preventing mental illness, especially in the early years, and build resilience in young people. We want to integrate mental health and physical healthcare to ensure that people with long-term conditions, who also have mental health conditions, are supported appropriately. We will continue providing appropriate healthcare services in the Criminal Justice System.

Dementia is a big priority – we are working to ensure dementia patients receive the best care when they see a specialist, their GP, attend A&E, or another community-based healthcare provider. We are working across all areas of the NHS to ensure that patients with dementia live well whether at home or in a care home.

Service Change

We oversee any substantial changes to services in the capital and ensure they offer clear health benefits and are based on sound clinical evidence. For instance, we know that patients get better results for some treatments if services are centralised onto fewer larger sites and they have access to staff with specialist skills and the best equipment. We are currently working with Trusts and CCGs on five NHS reconfiguration projects.

To compare health services in London, find out about your local services as well as get news and information about events, visit the award winning myhealthlondon website. Once there, you will be able to create a personalised account and receive information about healthcare services that matter to you as well as share your views about local services.