NHS workers in the Midlands can now benefit from a new mental health hotline as they continue their vital work in helping people deal with the coronavirus. NHS England and NHS Improvement has launched the new service as part of a package of measures to support NHS staff in the Midlands.

NHS staff will be able to call or text a free number staffed by thousands of specially trained volunteers, to receive support and advice for the pressures they face every day during the global health emergency.

The volunteers will listen to NHS staff and give support to those in need.

Anyone who requires further help will be signposted to other services ranging from practical and financial assistance through to specialist bereavement and psychological support.

The phone line will be open between 7am and 11pm every day, while the text service will be 24/7.

The package of measures is part of the extensive work the NHS is doing to help provide expert care to patients during the Covid-19 pandemic.

Steve Morrison, Regional Director at NHS England and NHS Improvement Midlands, said:

“As the pandemic continues, our people will face new and growing challenges on a daily basis, and it’s therefore more important than ever that they are able to access resources to help them manage their wellbeing, in a way that suits their needs.”

“We need to do everything we can to support our incredible NHS people as they care for people through this global health emergency.

“That’s why we have developed a range of support for all NHS staff, from one to one mental health support to a sympathetic voice to confide in.

“The NHS is rightly doing everything we can for our staff, but the best thing the public can do for nurses, doctors and other NHS staff, is to protect them by staying indoors and washing your hands.”

The more than 1,500 volunteers who will be staffing the lines have come from charities including Hospice UK, the Samaritans and Shout.

The NHS has also partnered with Headspace, UnMind and Big Health to offer a suite of apps for no charge to assist staff with their mental health.

The apps offer support in everything from guided meditation, tools to battle anxiety and help with sleep problems.