Cervical screening management system
The NHS cervical screening management system is live and accessed via an NHS smartcard.
It has replaced the previous call/recall IT system, Open Exeter, which is no longer accessible for the purposes of delivering NHS cervical screening programme services.
All providers are now asked to update any internal operating procedures and documentation that supports delivery of cervical screening services, to reflect access to and how CSMS should be used.
For technical assistance please visit the help pages.
Training on how to use the NHS Cervical Screening Management System (CSMS) is available on the NHS Learning Hub.
Training is delivered in 2 parts and takes approximately 2 hours to complete. It does not need to be completed in one go.
You can also access the training and guidance here Guidance for system users – NHS England Digital
Please note all practices should be actioning their prior notification lists (PNLs) regularly as well as reviewing non-responder lists and sending further communication to the relevant patients. These should be actioned weekly.
Cervical screening management system updates
New NHS cervical screening management system – NHS England Digital
Guidance for system users – NHS England Digital
NHS cervical screening management system user guide – NHS England Digital