Contact us via email

Members of the public, patients, and their representatives should contact our Customer Contact Centre.

You can contact our customer contact centre us by:

• Phone 0300 311 22 33
  • Relay UK for people who are hearing or speech impaired: dial 18001 followed by 0300 311 22 33. More information is available on the Relay UK website.
  • British Sign Language (BSL) users can contact us via BSL video interpreter Monday to Friday from 9am to 4.30pm.
• Email england.contactus@nhs.net
• Writing to NHS England, PO Box 16738, Redditch, B97 9PT

Primary care providers and other NHS organisations should call us on the numbers below.

Office details

Our main offices are at Victoria House, Capital Park, Fulbourn, Cambridge, CB21 5XB

Media enquiries

If you have a regional media enquiry, please contact: england.eastcommunications@nhs.net. Please provide full details of your request and your contact information. This mailbox is monitored during business hours only.

Queries can also be sent to the national media team by contacting: nhsengland.media@nhs.net.

For emergency or out of hours media calls only, the regional duty press manager can be contacted on 01223 902044.

Please note that these contact details only relate to enquiries from journalists. If you are a member of the public, please contact our Customer Contact Centre.