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GP online services: transforming primary care

More than 14 million people in England are now taking control of their health care by using GP online services, demonstrating how digital technology is changing the relationship between patients and their GPs.

Patients can now book appointments, order repeat prescriptions, and view their test results and GP record without having to telephone or visit their GP practice – all done securely via a PC, tablet or mobile phone.

It reflects the NHS’s ambition to use technology as part of its drive to offer a modern, convenient and responsive service to patients, their families and carers.

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