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What to do if you have a dental problem during COVID-19 pandemic

If you have a dental issue during lockdown, it is important that you know how to access help when you need it.

All high street dental and orthodontic practices can give advice, guidance and prescriptions, which you can collect from your local pharmacy.

If you are in pain or in need of support and need help or advice, please telephone your dental practice in the usual way.

If you are not registered with a dentist you can go to https://www.nhs.uk/service-search/find-a-dentistor call the dental helpline:

  • Greater Manchester: 0333 332 3800
  • Cheshire and Merseyside: 0161 476 9651
  • Lancashire: 0300 1234 010
  • South Cumbria: 01539 716 822

This may be because you have severe toothache or a dental infection, or you have noticed other changes inside your mouth such as a white orred patch, a lump or an ulcer that won’t heal.

You will be assessed and given advice over the phone, which may result in a remote consultation with a dentist.

In addition, the Liverpool University Dental Hospital is also operating an Emergency Dental Care service for patients registered in Cheshire and Merseyside.

To access this service, please call the Dental Emergency Helpline:

  • 0151 706 5307
  • 0151 706 5309

Monday to Friday 8.30am –4.30pm

Saturday 8.30am-12noon

To support NHS services, it is important that you do not visit hospitals or doctors’ surgeries with dental problems.