NHS App can help you manage repeat prescriptions… and more

Senior clinical leads across the North West are taking to social media, to encourage local people to sign-up to the NHS App. Recent analysis show that there are almost 2million logins to the app across the region each month.

The NHS App can help people order repeat medications, meaning they do not need to ring or contact their GP practices, and if their pharmacy offers it, they can receive notifications once their medication is ready to be collected.

But that isn’t all the app can do. Once an NHS account is linked you can:

  • View your health record – securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
  • Get your NHS COVID Pass – view and download your COVID Pass for travel abroad. There are also other ways to get your NHS COVID Pass
  • Register your organ donation decision – choose to donate some or all of your organs and check your registered decision
  • Find out how the NHS uses your data – choose if data from your health records is shared for research and planning
  • View your NHS number
  • Book appointments – some GP practices allow you to search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments

Even without linking the account, people are able to get health advice, searching trusted NHS information and advice on hundreds of conditions and treatments. Answering questions can also receive instant advice or medical help using NHS 111 online.

The region’s Medical Director Dr Michael Gregory, said: “Using the NHS App can save you time, help you manage your health needs, and enable you to manage your personal health at a time that suits you.

“These days when a large number of us are used to using apps for everything from ordering our shopping to checking sports updates, the NHS App offers a convenient option – and new features are in development, including making it possible to manage hospital appointments.

“There’s also the added bonus that the more people use the NHS App, the more this frees up time of staff to help those who aren’t as tech-savvy.”

You can download the NHS App on the app store or on google play.

Once you have downloaded the app, you can get help and support from the NHS website.


Notes to editors

The free NHS App enables you to:

  • order repeat prescriptions
  • nominate your preferred pharmacy
  • view your GP health record securely
  • get health advice via 111 online
  • find NHS services near you
  • manage your organ donation decision

register to take part in heal

  • health research
  • book your COVID vaccine
  • find your NHS number
  • access the health A-Z
  • book your first hospital or clinic appointment
  • get your NHS COVID pass

Some services may differ depending on the GP surgery.

If your GP surgery or hospital offers other services in your NHS App, you may be able to:

  • book a GP appointment
  • receive notifications and messages
  • request care using an online form
  • online access to another patient’s GP services
  • manage hospital and other appointments
  • see test results and care plans

Facts and Figures

  • Over 31 million recorded sign-ups for the NHS App.
  • Organ donations preferences have been managed over 3.7m times through the NHS App
  • 22 million repeat prescription orders were ordered via the app in 2022
  • The government committed to a target of 75% of adults being registered for the NHS App by March 2024 and the NHS is on track to meet this.


Owned and run by the NHS, the free NHS App is a simple and secure way to access a range of NHS services. It is available to all patients aged 13 and over who are registered with a NHS GP practice in England and the Isle of Man.

Users can order repeat prescriptions, access their health records securely, manage their organ donation decision and find nearby NHS services.

For more information visit: Download from the App Store or on Google Play.


Style note

Refer to NHS App with a capital A, lower case p.

For more information, please contact the NHS North West media team –