Volunteers across the South East praised for their vital role in the NHS
Thousands of volunteers across the South East are being recognised this Volunteers’ Week (1–7 June), as NHS leaders highlight the vital role they play in supporting patients, staff and services across the region.
Volunteers support NHS services across the South East, from hospitals and community teams to neighbourhood initiatives and digital inclusion programmes – helping to improve patient experience.
Andrea Lewis, Chief Nurse for NHS England South East, said:
“I want to say a heartfelt thank you to every volunteer across our region who helps make such an incredible difference to our NHS and social care services.
“Our volunteers are truly valued, and the compassion, generosity and spirit they bring make our services stronger, kinder and better for the people we serve.
“They offer practical help, reassurance and companionship at what can often be a stressful or uncertain time. Whether it’s supporting patients in hospital, helping in the community, or giving their time alongside busy lives, volunteering is flexible, rewarding and open to people from all walks of life.”
Across NHS trusts in England, more than 73,000 volunteers give over 6.4 million hours of their time each year — helping patients navigate hospitals, providing companionship, supporting staff, and making the experience of care more human.
From welcoming patients and supporting clinical teams to helping people access services and offering a listening ear, volunteers play a crucial role across NHS services in the South East.
In Kent, Judith Richings volunteers at Tonbridge Cottage Hospital once a month, visiting patients with her miniature labradoodle Mavis to bring companionship, conversation and a welcome change to their day. Mavis is a nine‑year‑old, registered Pets As Therapy (PAT) dog with, as Judith says, “a constantly wagging tail” and a real love of meeting new people.
“She just loves being around people. She’s always excited to meet someone new.”
Judith, who works at Kent Community Health NHS Foundation Trust as a Governor Support Administrator, says volunteering gives her a different connection to patient care.
“I don’t get that direct contact with patients in my day job, so coming in as a volunteer gives me a really valuable insight into what happens here.”
She added: “She’s a really good facilitator for conversation.”
Volunteers also play a key role beyond traditional healthcare settings. In Southampton, NHS App volunteer Roy helps members of the community access digital services and online tools, improving access to care.
“Volunteering gives me a real sense of satisfaction knowing that I’m making a difference — especially when people might not have anyone else to turn to for help.”
Whether retired, studying, working, or simply looking to give something back, there is likely a volunteering role to suit different time commitments, skills and experience. Roles are flexible and open to people of all ages and backgrounds — no specific experience is needed, just a willingness to help. Volunteering can also be a first step into an NHS career, helping people build confidence, explore opportunities and discover where their skills fit.
To find volunteering opportunities in your local community, visit: volunteering.england.nhs.uk/volunteer