Contact us

Are you looking for local GP, dentist or hospital information? Visit

If you require non-urgent medical advice please contact your GP, your local NHS walk-in or urgent care centre, call NHS 111 or visit the NHS website for health and lifestyle advice.


Customer Contact Centre

Members of the public, patients, and their representatives should contact our Customer Contact Centre.

NHS England commissions or buys primary care services. For example GPs, dentists, opticians, and pharmacy services. We also commission health and justice, military health services plus some specialised services. We can advise you how to access, give feedback or make a complaint about the services we commission.

You can contact us by:

Telephone: 0300 311 22 33
General Post (including complaints): NHS England, PO Box 16738, Redditch, B97 9PT
Address for service of legal proceedings and formal letters of claim: NHS England, Legal Team, 4W08 4th Floor, Quarry House, Leeds LS2 7UE.

Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays.

For more information and ways to contact us visit the NHS England website.

Contact NHS England and NHS Improvement South East

Kent, Surrey and Sussex: York House, 18-20 Massetts Road, Horley, Surrey, RH6 7DE

Oxfordshire and Buckinghamshire: Jubilee House, 5510 John Smith Drive, Oxford Business Park South, Oxford, OX4 2LH

Berkshire: Premier House, Caversham Road, Reading, RG1 7EB

Hampshire and the Isle of Wight: Oakley Road, Southampton, Hampshire, SO16 4GX

To get in touch by email:

Contact options for the deaf and hard of hearing

Please use the following email address to contact us:

Contact NHS Improvement

Please visit the the NHS Improvement website for details of how to get in touch.