Pharmacy

The role of our local primary care pharmacy teams is to:

  • Commission quality, accessible and timely NHS pharmacy services for residents across the south of England.
  • Ensure services are implemented through national contracting mechanisms, enablers and frameworks, developed to support the local commissioning of NHS pharmacy services and the best possible service to patients.
  • Support Local Pharmacy Networks (which represents local pharmacy providers).

Please note that this webpage is aimed at community pharmacists and their teams. All public and patient enquiries, complaints and Freedom of Information Act requests should be directed to england.contactus@nhs.net or telephone: 0300 311 22 33.

Contact details

For queries not related to Wessex, please email us at our generic address: england.southeastcommunitypharmacy@nhs.net. Please note that this email address is checked daily Monday to Friday so is usually the best way to contact us.

Alternatively you can write to us at:

Community Pharmacy Team
NHS England – South (South East)
18-22 Massetts Road
Horley
Surrey, RH6 7DE

Tel: 0113 825 4708

Useful contact details

Please see the ‘useful contact’ document for various local contacts; such as

South East community Pharmacy Newsletter

Medicine Use Reviews (MURs)

In most instances pharmacy contractors will provide MURs at their premises. There may however be exceptional circumstances where this is not possible, e.g. patient is housebound, in which case the contractor may apply for permission to conduct an MUR at alternative premises, at the patient’s home or by telephone. Please find attached the various forms that need completing and returning for prior approval in such circumstances:

Root Cause Analysis

Form and guidance to work through following an incident, consider learning outcomes and any necessary action points.

Further details and opening times of pharmacies are available on NHS Choices.

Wessex community pharmacy information

Please note that this webpage is aimed at community pharmacists and their teams. All public and patient enquiries, complaints and Freedom of Information Act requests should be directed to england.contactus@nhs.net or telephone: 0300 311 22 33.This page includes information for community pharmacies in Dorset, Hampshire and the Isle of Wight. If you are from a community pharmacist in Wessex and have a query, please email us at england.wessexpharmacy@nhs.net.

Controlled Drugs Team (CDAO)

It is important that the controlled drugs team are made aware of any issues, incidents or concerns regarding controlled drugs immediately so that action can be taken where appropriate.

For reporting incidents and or advice please email england.wessexcdao@nhs.net or telephone 0113 824 9905.

Further Wessex information