NHS 111 Statistics – December 2014
Of calls answered by NHS 111 in December, 79.4% were answered within 60 seconds. This was far lower than in November 2014 (90.6%), which was previously the lowest proportion in 2014. Since NHS 111 began in 2010, only March 2013 was lower (78.3%). In December 2014, 6.1% of calls were abandoned after waiting longer than […]