Contact NHS England

NHS England is the national leader for the NHS in England. We support NHS organisations to work in partnership.

Getting medical help

If you need help now, but it’s not an emergency, visit NHS 111 online or call 111.
For information about medical services including local doctors and hospitals, visit the website.

Common information requests

Get more answers to common questions.

General enquiries

We welcome your enquiries about primary care services, including GPs, dentists, opticians and pharmacies, as well as the services commissioned by NHS England. This includes health and justice, military healthcare and specialised services that support people with a range of rare and complex conditions. Get more information about the services commissioned by NHS England and services commissioned by integrated care boards.

Before you contact us, our common questions may provide the answers you are looking for.

Complaints and feedback

If you wish to make a complaint, please read the following important information first to ensure you contact the right team: How do I feed back or make a complaint about an NHS service?

How to contact NHS England

Our contact centre is available 9am to 4.30pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays.

Members of the public, patients, and their representatives can contact our customer contact centre.

You can contact us by:

NHS England regional contacts

Primary care providers and other NHS organisations can find regional contact details on the NHS England regional team pages.

BSL video interpreters

British Sign Language (BSL) users can contact us using a service called InterpretersLive! provided by Sign Solutions.

This service is available Monday to Friday, 9am to 4.30pm.

Further information about how to use the service is available on the InterpretersLive! website. There is also a BSL video about how to download the app.