Contact NHS England
Getting medical help
If you need help now, but it’s not an emergency, visit NHS 111 online or call 111.
For information about medical services including local doctors and hospitals, visit the NHS.uk website.
Common information requests
- Information about NHS dentists
- How to find your NHS number
- Getting a copy of medical health records
- How to register with a GP
- Press office enquiries
Get more answers to common questions.
General enquiries
We welcome your enquiries about primary care services, including GPs, dentists, opticians and pharmacies, as well as the services commissioned by NHS England. This includes health and justice, military healthcare and specialised services that support people with a range of rare and complex conditions. Get more information about the services commissioned by NHS England and services commissioned by integrated care boards.
Before you contact us, our common questions may provide the answers you are looking for.
Complaints and feedback
If you wish to make a complaint, please read the following important information first to ensure you contact the right team: How do I feed back or make a complaint about an NHS service?
How to contact NHS England
Our contact centre is available 9am to 5pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays.
Members of the public, patients, and their representatives can contact our customer contact centre.
You can contact us by:
- Phone 0300 311 22 33
- Relay UK for people who are hearing or speech impaired: dial 18001 followed by 0300 311 22 33. More information is available on the Relay UK website.
- British Sign Language (BSL) users can contact us via BSL video interpreter Monday to Friday from 9am to 4.30pm.
- Email england.contactus@nhs.net
- Writing to NHS England, PO Box 16738, Redditch, B97 9PT
NHS England regional contacts
Primary care providers and other NHS organisations can find regional contact details on the NHS England regional team pages.
BSL video interpreters
British Sign Language (BSL) users can contact us using a service called InterpretersLive! provided by Sign Solutions.
This service is available Monday to Friday, 9am to 4.30pm.
Further information about how to use the service is available on the InterpretersLive! website. There is also a BSL video about how to download the app.