NHS England is the national leader for the NHS in England. We support NHS organisations to work in partnership.
Getting medical help
Common information requests
- Information about NHS dentists
- How to find your NHS number
- Getting a copy of medical health records
- How to register with a GP
- Press office enquiries
Get more answers to common questions.
Complaints, enquiries and feedback
We welcome your enquiries and feedback about the services we commission and can explain your options if you have a concern or complaint. If you are thinking of making a complaint, please read the following important information first:
NHS England is not responsible for primary care services like dentists, GPs, opticians and pharmacies, or secondary care services like hospitals and community care. Get more information about the services commissioned by NHS England and services commissioned by integrated care boards.
How to contact NHS England
Our contact centre is available 9am to 4.30pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am. We are closed on bank holidays.
Members of the public, patients, and their representatives can contact our customer contact centre.
You can contact us by:
- Phone 0300 311 22 33
- Email firstname.lastname@example.org
- Writing to NHS England, PO Box 16738, Redditch, B97 9PT
NHS England regional contacts
Primary care providers and other NHS organisations can find regional contact details on the NHS England regional team pages.
For NHS providers, hospitals and trusts and for enquiries about (but not limited to) Model Hospital, Provider Licensing, Agency rules and other information, please email email@example.com.
British Sign Language (BSL) users can contact us using a service called InterpretersLive! provided by Sign Solutions.
Further information about how to use the service is available on the InterpretersLive! website. There is also a BSL video about how to download the app.