Video consultations for secondary care

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Support NHS England and NHS Improvement is putting in place to help NHS trusts and foundation trusts to rapidly scale up their video consultation capability in response to the COVID-19 pandemic.


This quick guide for patients outlines what patients need for their video consultation and how to prepare for their appointment. It is also available in Arabic, Bengali, Bulgarian, Italian, Polish, Punjabi, Romanian and Urdu.


This guidance for clinicians and managers outlines practical information about delivering remote consultations and other ways of remote working in secondary care. The coronavirus pandemic creates an urgent need to increase remote working across the health and care system to prevent the spread of the virus.