Template service level agreement (SLA) for CCGs published

The NHS Commissioning Board (NHS CB) has published a template service level agreement (SLA), along with guidance on how to complete SLAs for use by CCGs procuring commissioning support services.

The NHS CB has asked CCGs and CSUs to agree and sign the SLAs by the end of November. This will enable both CCGs and CSUs to finalise their staffing structures and recruit in line with the national HR transition process.

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