First 6Cs Live! ‘week of action’ of 2014 kicks off

Nursing leaders are kick starting the new year with a ‘week of action’ focused on dignity, empathy and respect in nursing care.

The fifth 6Cs Live! week of action (next week) includes the ‘Patient Experience National Conference’ with keynote speeches from Jane Cummings, Chief Nursing Officer for England, as well as Dame Julie Mellor, Parliamentary and Health service ombudsman and Helena Herklots, CEO of Carers UK.

The week will also see a series of virtual ‘webinar’ events for nurses, midwives and care staff across the country focusing on Action Area 2 of Compassion in Practice – ‘Working with people to provide a positive experience of care’. It includes a webinar to increase awareness of older people with dual sensory loss and one focused on commissioning services to improve patient experience.

Liz Redfern, Chief Nurse for NHS England (South) and Senior Responsible Officer for Compassion in Practice Action Area 2, said: “As nurses, midwives and care staff we have a privileged position. We see people at their most vulnerable and it’s in these moments, when we can make the biggest difference – by bringing reassurance and humanity to a situation and environment that can be unfamiliar to people.

“Providing a positive experience of care is central to nursing and the ethos of the 6Cs. It’s about treating every patient as you would treat your own loved one, understanding the subtleties of their individual needs and providing the little personal touches that can make a real difference. This week of action is an important part of the growing 6Cs grassroots movement that embodies these values.”

Register for the Patient Experience National Conference.

View details of the 6Cs Live! week of action webinars (Monday 20 January to Friday 24 January).

Visit the 6Cs Live! Communication Hub (which includes key information, presentations, blogs).