Good communications with patients waiting for care

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The challenge COVID-19 poses means that clear, concise and timely communication with patients is more critical than ever. This guidance, and these supporting documents, present providers with core principles that will help deliver personalised, patient-centred communications to patients who are waiting for care.

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Updated 25 May 2021.

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Updated 25 May 2021.

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Published 21 January 2021.

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Published 21 January 2021.

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Published 21 January 2021.

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Published 26 May 2021.