National and regional guidance is available to support health care professionals to respond to errors in vaccine storage, handling and administration.

Please note that while the principles for investigating cold chain incidents should be followed, not all the advice may apply to the coronavirus COVID-19 vaccines.

For incidents involving COVID-19 vaccines please contact your systems vaccination operation centre (SVOC).

The national guidance on Vaccine Incident Guidance

NHS England East of England’s cold chain policy is available here

Vaccines stored outside recommended temperature range

National resources on Off-label vaccine leaflets are available here

Any vaccines that need to be discarded must be reported on the ImmForm website

NEW *********

East Of England Cold Chain Toolkit 2023 (to be used in conjunction with the EoE Cold Chain Policy document)

PLEASE ENSURE GUIDANCE IS ACCESSED THROUGH THE LINKS PROVIDED. ANY ITEMS PRINTED MAY QUICKLY BECOME OUT OF DATE******************************************