We are the NHS: People Plan for 2020/21

Our NHS is made up of 1.3 million people who care for the people of this country with skill, compassion and dedication. This plan sets out what the people of the NHS can expect – from their leaders and from each other – for the rest of 2020 and into 2021.

It sets out actions to support transformation across the whole NHS. It focuses on how we must all continue to look after each other and foster a culture of inclusion and belonging, as well as action to grow our workforce, train our people, and work together differently to deliver patient care.

How could this website work better for you?

NHS England and NHS Improvement is creating a new site bringing together information from both organisations. We’d love to have you influence our design and let you see some early concepts of what we’re working on to get your feedback. We want to understand how you’re using the current websites so we can learn how to make the new one better. Please fill out this quick form if you’d like to improve the site.

News and blogs

Heat-health watch alert: Level 3 – heatwave action

Issued at 8.35am on Monday 10 August 2020 There is a 90% probability of Heat-Health criteria being met between 9am on Monday and 9am on Friday in parts of England. Hot weather could increase the health risks to vulnerable patients. Find out more about how to cope in hot weather. More details about the weather […]

Doctor talking to patient

Primary care

GPs and practice teams provide vital services for patients. They are at the heart of our communities, the foundation of the NHS.

Muddy fundraising


Cancer outcomes have improved notably over recent years, including survival rates, which have never been higher.

Father and son

Mental health

One in four adults and one in 10 children experience mental illness, and many more of us know and care for people who do.