Personalised Care

About us

Our vision is for all Londoners to be actively involved in their health and wellbeing and make decisions based on ‘what matters’ to them and what they really need. The NHS Long Term Plan sets out how Personalised Care underpins our efforts to recover services for patients, support the NHS workforce and address health inequalities.  We are delivering a programme of work to support London’s Clinical Networks and Integrated Care Systems to do this.


Key contacts

NHS London Chief Nurse and SRO for Personalised Care: Jane Clegg

Clinical Director for Personalised Care: Dr Jagan John, Primary Care Board Member for North East London ICB and Associate Medical Director for Barking, Havering and Redbridge University Hospital NHS Trust

NHS London Head of Personalised Care Expansion: Joseph Fraser



Key priorities

Personal health budgets for discharge: read the latest on our campaign to support the uptake of one-off personal health budgets through use of Discharge Cards to help ease winter pressures.

Personalised Care Business Case: read our business case for delivering personalised care (*to come)