Screening Quality Assurance visit report – Northumbria Healthcare NHS Foundation Trust

NHS Cervical Screening Programme
2 – 3 November 2022

Scope of this report

 TopicCovered by this report?If ‘no’, where you can find information about this part of the pathway
Underpinning functions
Uptake and coverageYesNot applicable
WorkforceYesNot applicable
IT and equipmentYesNot applicable
CommissioningDescriptive onlyCovers North East and North Cumbria Public Health Programmes Team
Leadership and governanceYesNot applicable
Pathway
Cohort identificationNoCervical Screening Administration Service
Invitation and informationNoCervical Screening Administration Service
Testing and resultsNoGateshead Health NHS Foundation Trust
ReferralYesNot applicable
DiagnosisYesNot applicable
Intervention / treatmentYesNot applicable

Summary

The NHS Cervical Screening Programme invites women between the ages of 25 and 64 for regular cervical screening. This aims to detect abnormalities within the cervix that could, if undetected and untreated, develop into cervical cancer.

The findings in this report relate to the quality assurance visit on 2 and 3 November 2022 to Northumbria Healthcare NHS Foundation Trust Cervical Screening Service which is commissioned by North East and North Cumbria Public Health Programmes team. Any commissioning findings are outside the scope of this report and will be followed up directly with the commissioner.

Quality assurance purpose and approach

Quality assurance (QA) aims to achieve and maintain national standards, promote continuous improvement in cervical screening and support reducing health inequalities. This is to ensure that all eligible people have access to a consistent, high quality, effective, equitable and safe service wherever they live.

QA visits are carried out by the NHS England Screening Quality Assurance Service (SQAS).

The evidence for this report comes from the following sources:

  • monitoring of routine data collected by the NHS England
  • data and reports from external organisations
  • evidence submitted by the provider and external organisations
  • discussion with commissioner in advance of the visit
  • information collected during pre-review visits to Northumbria Healthcare NHS Foundation Trust on 25 October 2022
  • information shared with the North Region SQAS as part of the visit process.

The screening service

The Northumbria Healthcare NHS Foundation Trust cervical screening service serves the populations of Northumberland and North Tyneside. The service has colposcopy units at:

  • Hexham General Hospital
    • Wansbeck General Hospital
    • North Tyneside General Hospital

Cervical histopathology services are provided by the histopathology laboratory at North Tyneside General Hospital.

Findings

The Cervical Screening Provider Lead and the Lead Colposcopist were newly appointed to their roles in May and June 2022 due to retirement of the post holder. The leads have undertaken a review and gap analysis of the leadership roles, responsibilities, and have a good understanding of service provision and areas for improvement. The service has been struggling with clinic capacity to ensure the patients are treated within the expected NHS CSP timelines.  Since the last QA visit in 2016, the Berwick Colposcopy unit has closed. The new Berwick Infirmary Hospital build has commenced, and this is expected to be completed in 2024. The service will be involved with plans to reintroduce a colposcopy unit.

The cervical screening histopathology service is well-led with good working relationships between the consultants, laboratory, and management staff. The department have an extensive annual audit schedule which is focussed on the learning outcomes to support service improvement.

There is a clear focus on reducing screening health inequalities with the updating of the Northumbria Healthcare NHSFT website, patient information and proactive solutions being progressed following the colposcopy did not attend (DNA) project.

Immediate concerns

The QA visit team identified no immediate concerns

High priority findings

The QA visit team identified two high priority finding as summarised below:

  • Insufficient capacity in colposcopy for the timely treatment of women
  • Risk assess the accommodation and recovery facilities to ensure they meet NHS Cervical Screening Programme requirements

Recommendations

The following recommendations are for the provider to action unless otherwise stated.

No.RecommendationReferenceTimescalePriorityEvidence required
Service provider and population
01Document the processes for supporting vulnerable and underserved people to attend colposcopy, cross referencing trust-wide policies16 monthsStandardRatified protocol
Governance and leadership
02Make sure the Cervical Screening Provider Lead attends the relevant training for the role26 monthsStandardAttendance at national cervical screening provider lead training
03Make sure the Cervical Screening Provider Lead has access to sufficient administrative support to fulfil their role26 monthsStandardConfirmation of administrative support
04Make sure the Cervical Screening Provider Lead has an annual appraisal for the role26 monthsStandardConfirmation of appraisal
05Document the deputy Cervical Screening Provider Lead role23 monthsStandardDocumented confirmation
06Put in place terms of referenace for the  cervical screening management meetings23 monthsStandardTerms of reference
07Complete the invasive cervical cancer audit backlog of cases312 monthsStandardCompletion of cases diagnosed up to June 2022
08Implement an annual audit of disclosure for the invasive cervical cancer audit412 monthsStandardAudit schedule, audit
09Make sure the annual performance report and 6 monthly update to cover all NHS Cervical Screening Programme services is provided to the trust clinical governance committee26 monthsStandardAnnual performance and 6 monthly report with circulation list
10Update standard operating procedure for results and referral to reflect the cervical samples taken in the trust outside of colposcopy23 monthsStandardRatified protocol
11Develop and implement a whole trust annual audit schedule for cervical screening services212 monthsStandardAnnual audit schedule covering colposcopy and histopathology with confirmatory evidence of actions taken
12Update the incident reporting standard operating procedure to include local reportingprocesses26 monthsStandardStandard operating procedure,
13Formally appoint a Deputy Lead Colposcopy Nurse63 monthsStandardConfirmation of appointment
Referral  
 No recommendations made in this section    
Sample taker register 
 No recommendations made in this section    
Diagnosis – histology 
 No recommendations made in this section    
Intervention and outcome – colposcopy 
14Make sure there is adequate colposcopy administration staff for the service including trained cross cover support66 monthsStandardColposcopy administration staffing structure
15Risk assess the service facilities to ensure that they meet NHS Cervical Screening Programme requirements612 monthsHighAction plan for addressing issues with accommodation and recovery area(s)
16Make sure that there is enough punch biopsy forceps of sufficient quality to maintain the adequate biopsy rate63 monthsStandardConfirmation of punch biopsy replacement plan  
17Update colposcopy clinical guidelines that are aligned with current practice and NHS Cervical Screening Programme guidance63 monthsStandardRatified guidelines with evidence of implementation
18Update the administration standard operating procedures to include detail on results management and failsafe processes1,63 monthsStandardRatified standard operating procedure
19Audit the see and treat pathway for high-grade referrals at individual colposcopist level                  612 monthsStandardAudit and outcome for period April 2022 to March 2023, actions taken
20Audit the cervical biopsy rate with histopathology service to make sure that all biopsies are clinically necessary based on colposcopic impression612 monthsStandardAudit and outcomes for period April 2022 to March 2023, actions taken
21Ensure all colposcopists are following the NHS Cervical Screening Programme pathways including discharge to primary care for follow-up66 monthsStandardAudit with outcomes for period April 2022 – September 2022, actions taken
22Make sure women are offered treatment within 4 weeks of the colposcopy clinic receiving a diagnostic biopsy report1, 612 monthsHighAgreed action plan with evidence of regular monitoring
23Update the appointment and result letters to make sure they meet NHS Cervical Screening Programme guidance63 monthsStandardExample appointment and result letters
24Update patient information leaflets to make sure they meet NHS Cervical Screening Programme guidance66 monthsStandardPatient information leaflets
Multidisciplinary team
25Update the multidisciplinary team protocol to reflect the process for invasive cervical cancer case discussion 3 monthsStandardProtocol
26Make sure all colposcopists attend a minimum of 50% of multidisciplinary team meetings612 monthsStandardMultidisciplinary team meeting attendance records 06/2022 to 06/2023
27Make sure there is sufficient administration support for the multidisciplinary team meetings to reduce the administrative burden on clinical staff13 monthsStandardColposcopy administration staffing, defined responsibilities, standard operating procedures

Next steps

The screening service provider is responsible for developing an action plan in collaboration with the commissioners to complete the recommendations contained within this report.

SQAS will work with commissioners to monitor activity and progress of the recommendations for 12 months after the report is published. After this point SQAS will send a letter to the provider and commissioners summarising the progress made and will outline any further action(s) needed.

Appendix B: References

  1. NHS England. NHS Public Health Functions Agreement: 2022/23 Service Specification No.25 Cervical Screening Service Schedule 2
  2. NHS Cervical Screening Programme. Cervical screening: role of the cervical screening provider lead; 2018.
  3. NHS Cervical Screening Programme. Cervical screening: auditing procedures; 2021.
  4. NHS Cervical Screening Programme. Cervical screening: disclosure of audit results toolkit; 2021.
  5. NHS Cervical Screening Programme. Cervical screening: histopathology reporting handbook; 2021.
  6. NHS Cervical Screening Programme. Cervical screening: programme and colposcopy management; 2021.
  7. NHS Cervical Screening Programme. Cervical screening: cytology reporting failsafe (primary HPV); 2019.
  1. Ministry of Housing, Communities & Local Government. English indices of deprivation; 2019.
  2. Official Census and Labour Market Statistics. LC2101EW – Ethnic group by sex by age; 2011
  3. Official Census and Labour Market Statistics. LC2107EW – Religion by sex by age; 2011
  4. NHS England. Quarterly Cervical Coverage Report; June 2022.