NHS Staff Survey

NHS England has written to Trust Chief Executives, HR directors and Staff Survey leads to encourage them to consider adopting a census approach for their annual NHS Staff Survey.

Approved Contractors Framework for the NHS Staff Survey.

NHS England has run a procurement process, under the Public Contracts Regulations 2006, to establish a new NHS Staff Survey Approved Contractors Framework which will run from July 2015 to July 2019.

The two suppliers who met both the quality and price thresholds of this process in order to be appointed onto the new framework are Picker Europe and Quality Health. To guide you through procurement of a supplier for your NHS Staff Survey using the framework, procurement guidance is available below. The guidance sets out the requirements for compliantly calling off from the Framework, the criteria against which contracts must be awarded, the call off order forms and the terms and conditions which will apply to your contract.

Although the Approved Contractors Framework has been set up for use by trusts and other organisations, use of the framework to procure your NHS Staff Survey services is not mandated. If you choose not to use the framework, then you must undertake procurement processes in line with your local procurement guidelines. You are advised to ensure that you obtain proper assurances around the process quality and capacity of any potential suppliers you engage with, to be able to meet the requirements contained in the NHS Staff Survey guidance for the delivery of your NHS Staff Survey.

Useful documents

Guidance Documents to Award via Framework

The Participating Authorities must follow this guidance when awarding a contract through the Framework:

Background Information on the NHS England procurement Process

These documents set out the procurement process when establishing the Framework: