Creating a new NHS England: NHS Digital and NHS England have now merged. Health Education England will join us in April 2023. Learn more.
Summary
eConsult is an online triage and consultation tool. Approaching its 6th year, it gives patients access to self-help, allows them to complete administrative tasks such as requesting a sick/fit note remotely, and makes it easier for GPs to assess what medical care the patient needs. Hedge End Medical Centre is one of a growing number of practices seeing its benefits, with a Care Quality Commission quality report praising its online services.
Media
Summary
Watch a video of this case study, where Jennie Docks talks about the use of online consultations with their patients.