A GP’s diary of quality improvement: December 2017

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This case study shows how Farzana has the opportunity to hold a session on quality improvement, in the lead up to a CCG monthly meeting.


  • Running time: 00:02:34


Farzana’s surgery is part of a cluster that is considering becoming a Primary Care Home pilot. Using the Change Model from the General Practice Improvement Leaders programme, a programme that is part of the support available through the General Practice Forward View, she hopes the session will develop a ‘shared purpose’ that will enable the cluster to decide whether or not to opt-in to the Primary Care Home pilot.