This service allows community pharmacists to provide structured support to patients and carers, helping them manage newly prescribed medicines for eligible conditions and make shared decisions about their care.

This service also provides an opportunity to promote lifestyle changes or other non-pharmacological interventions to enhance wellbeing.

October 2025 update – expansion of the NHS New Medicine Service (NMS)

In anticipation of the expansion of the NMS to introduce depression as a further therapeutic area for which patients can receive support, the updated service specification (version 2.0) has been published.

The current service specification (version 1.0) will be available on the NHSBSA website and will remain in place until the service commencement date for this enhancement is announced and authorised by NHS England.