10 High Impact Actions: New consultation types – askmyGP in Nottingham

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Published as part of the General Practice Forward View, the 10 High Impact Actions are a collection of ways to improve workload and improve care through working smarter, not harder. This case study shows how a practice in Nottingham has used online consultations.


askmyGP is an online consultation tool for general practice. Patients can use it to detail their medical problem, which is then sent directly to their practice, or to access self-help or medical information. Golden Brook Practice, serving the market town of Long Eaton, uses askmyGP because they believe patients should be able to contact their practice at any time.