An innovative, partnership approach to caring for the frail and elderly in Warwickshire has led to a frailty service that is keeping 50% patients at home after a fall, with just 3% having to return to hospital at a later date, down from 15%.
When paramedics visit someone whose had a fall, they can call a frailty phone for advice from frailty consultants and Advanced Care Practitioners (ACP). Every discharged patient over 75 is called by a nurse and to support the service, a partnership with Warwickshire Fire and Rescue means they are assessing the risk of slips, trips and falls and bringing food bags to patients’ homes, to prevent them going back to hospital.