Case study: Working together on South West London’s ‘virtual ward’ reduces length of stay in hospital and eases winter pressures

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“The virtual ward has kept me at home, able to cope and nursed me back to health. I think it’s a wonderful service.” This is the view of 89-year-old virtual ward patient ‘Sheila’ of the service in Sutton in South West London. Partnership working on a ‘virtual ward’, with capacity of up to 100 virtual beds, is reducing unnecessary hospital admissions and reducing the amount of time patients have to stay in hospital by two to three days, easing the pressure on the whole system.