Demand Management Good Practice Guide

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The Demand Management Good Practice Guide is intended to provide a list of initiatives and actions that CCGs should consider implementing locally, in collaboration with providers and other organisations to effectively manage the increasing demand for elective care services (particularly to reduce unnecessary outpatient appointments).

Summary

Effective implementation of these initiatives and actions will help ensure that those patients who do need to be referred for treatment to hospitals are seen as quickly as possible and in line with their right under the NHS Constitution. The guide is supplemented by case studies and links to further help and advice.