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Developing family-centred care in a neonatal intensive care unit: An action research study
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Interventions to promote parental involvement included improved skin-to-skin contact and unlimited parental presence at the cotside. This mixed methods study found these interventions increased information-sharing with parents, improved family support, facilitated greater parental partnership in care, and were perceived positively by parents. These findings can be used to support cultural change in neonatal units to enhance family-centred care and support staff to lead on implementing this change.