Finding the Forgotten: Motivating Military Veterans to Register with a Primary Healthcare Practice

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A nurse-led study by Finnegan et al (2018) aimed to evaluate the impact of an intervention in relation to primary care.



An awareness raising intervention to increase veteran notification of their armed forces status to Primary Healthcare staff or register with a General Practitioner was tested for impact alongside an intervention to raise awareness of veterans’ health and social care needs with Primary Healthcare staff themselves. Data were provided by four primary healthcare centres’ containing 40,470 patients in Lancashire, England during 2017 with pre- and post-intervention patient medical record Read Code searches carried out alongside interviews with eight members of staff, some of whom had completed an e-learning veteran healthcare academic module. The authors suggest the interventions led to positive outcomes of increased awareness and staff commitment towards veterans as well as a probable impact upon the numbers of veterans accessing primary care moving forwards.