Friends and Family Test data – November 2015

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Friends and Family Test (FFT) gives patients the opportunity to submit feedback to providers of NHS funded care or treatment, using a simple question which asks how likely, on a scale ranging from extremely unlikely to extremely likely, they are to recommend the service to their friends and family if they needed similar care or treatment. Data on all these services is published on a monthly basis.

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FFT A&E data - November 2015

FFT A&E data - November 2015

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Summary

The A&E FFT dataset includes FFT responses for the latest month from all types of A&E departments including walk-in-centres and minor injury units as well as type I and II providers. Data is submitted monthly by providers via the Unify2 data collection system and is available down to site level.

Summary

The Ambulance FFT dataset includes FFT responses for the latest month from providers of NHS funded ambulance and patient transport services. Data is submitted monthly by providers via the Unify2 data collection system and is available down to service provider level.

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Summary

The Community Health FFT dataset includes FFT responses for the latest month from providers of NHS funded community health services. Data is submitted monthly by providers via Unify2 data collection system and is available down to service category level.

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Summary

The Dental FFT dataset includes FFT responses for the latest month from providers of NHS funded dental services. Data is submitted directly to the Business Service Authority each month.

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Summary

The GP FFT dataset includes FFT responses for the latest month from GP practices. Data is submitted directly to NHS Digital’s Calculating Quality Reporting System (CQRS) each month.

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Summary

The Inpatient FFT dataset includes FFT responses for the latest month from NHS funded acute inpatient services. Data is submitted monthly by providers via the Unify2 data collection system and is available down to ward level.

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Summary

The Maternity FFT dataset includes FFT responses for the latest month from NHS funded maternity services. Responses to the maternity FFT are captured at 4 points: antenatal care, birth, postnatal ward and postnatal community. Data is submitted monthly by providers via the Unify2 data collection system and is available down to site level.

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Summary

The Mental Health FFT dataset includes FFT responses for the latest month from providers of NHS funded mental health services. Data is submitted monthly by providers via the Unify2 data collection system and is available down to service category level.

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Summary

The Outpatient FFT dataset includes FFT responses for the latest month from providers of NHS funded outpatient services. Data is submitted monthly by providers via the Unify2 data collection system and is available down to organisation level.