Friends and Family Test data – September 2014

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Friends and Family Test (FFT) gives patients the opportunity to submit feedback to providers of NHS funded care or treatment, using a simple question which asks how likely, on a scale ranging from extremely unlikely to extremely likely, they are to recommend the service to their friends and family if they needed similar care or treatment. Data on all these services is published on a monthly basis.

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FFT A&E data - September 2014

FFT A&E data - September 2014

  • Microsoft Excel
  • 80 KB

Summary

The A&E FFT dataset includes FFT responses for the latest month from all types of A&E departments including walk-in-centres and minor injury units as well as type I and II providers. Data is submitted monthly by providers via the Unify2 data collection system and is available down to site level.

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FFT Inpatient data - September 2014

FFT Inpatient data - September 2014

  • Microsoft Excel
  • 697 KB

Summary

The Inpatient FFT dataset includes FFT responses for the latest month from NHS funded acute inpatient services. Data is submitted monthly by providers via the Unify2 data collection system and is available down to ward level.

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FFT Maternity data - September 2014

FFT Maternity data - September 2014

  • Microsoft Excel
  • 203 KB

Summary

The Maternity FFT dataset includes FFT responses for the latest month from NHS funded maternity services. Responses to the maternity FFT are captured at 4 points: antenatal care, birth, postnatal ward and postnatal community. Data is submitted monthly by providers via the Unify2 data collection system and is available down to site level.