10 High Impact Actions: Develop the team – AT Medics, London

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Published as part of the General Practice Forward View, the 10 High Impact Actions are a collection of ways to improve workload and improve care through working smarter, not harder. This case study looks at how AT Medics introduced a buddying workplace scheme.



AT Medics has introduced new systems to work more efficiently with staff, patients and hospital correspondence. These workplace systems save time, free up appointments and enable clinicians to focus on their patients. Each of the new systems can be taken on board by GP practices like yours – here’s how AT Medics achieved it, including step-by-step tips for you to follow. One of the key innovations introduced at AT Medics is buddying.