Integrated Urgent Care Key Performance Indicators 2016/17

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The introduction of Integrated Urgent Care is a direct result of the Urgent and Emergency Care Review (2013) and its proposal for a radical shift in care to a 24/7 functionally integrated access, assessment, advice and treatment service. It is not simply the bolting together of existing services (NHS 111 and GP Out of Hours) but in fact the introduction of a new, functionally integrated service that includes a new clinical advice element: the clinical hub. New data will be required to measure this Integrated Urgent Care (IUC) service.