Links between NHS staff experience and patient satisfaction: Analysis of surveys from 2014 and 2015

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Using NHS staff and inpatient survey data, this report identifies the most important aspects of staff experience in predicting inpatient satisfaction.

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Links between NHS staff experience and patient satisfaction: Analysis of surveys from 2014 and 2015

Links between NHS staff experience and patient satisfaction: Analysis of surveys from 2014 and 2015

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Summary

The report also examines the experiences of staff (and patients) from a black and minority ethnic background, examining the extent to which treatment of these staff are linked with patient experience.