Listening well guidance – A blueprint for organisations to develop a local listening strategy

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This document details the current landscape for listening to our people in the NHS, and how each vehicle for listening provides a complementary view of employee experience. It also proposes several ways that NHS trusts could expand on their approach to listening from local and national surveys through to staff networks and expert forums, using good practice from the NHS and private sector. Ultimately it provides a blueprint for organisations to lift and adapt to create their own listening strategies to ensure ‘We each have a voice that counts’.

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Published 21 February 2023

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Published 21 February 2023